Mercedes-Benz of Orange Park

3.9Great · 10 reviews · 10 verifiedUnclaimed

10 reviews

  • Robert Dorr

    May 20, 2026 · Experience May 20, 2026

    Verified customer

    Knowledgeable staff

    everyone here is really knowledgeable about the cars. i had questions about some new features and the advisor explained them very clearly.

  • Marc S.

    May 14, 2026 · Experience May 14, 2026

    Verified customer

    Poor service level

    i was promised my car would be ready by noon but it wasnt ready until 5pm. i had to keep calling them to see if it was done. not impressed.

  • Scott Rendon

    April 3, 2026 · Experience April 3, 2026

    Verified customer

    Five star treatment

    they go above and beyond here. i needed my tire pressure checked and they squeezed me in right away without an appointment. really appreciate it.

  • Christine Connell

    March 4, 2026 · Experience March 4, 2026

    Verified customer

    Professional as always

    brought my mercedes in for a recall fix. they handled it efficiently and kept me updated throughout the day. definitely a quality dealership.

  • Tim Edwards

    January 19, 2026 · Experience January 19, 2026

    Verified customer

    Great attention to detail

    always have a great experience bringing my car in. they washed it and vacuumed it, which was a nice touch. everything was perfect as always.

  • Stephanie Lawson

    November 8, 2025 · Experience November 8, 2025

    Verified customer

    Nice dealership

    the showroom is really clean and the staff is very welcoming. had a good time looking at the new inventory. service department is also very prompt.

  • Kassandra Gomez

    August 9, 2025 · Experience August 9, 2025

    Verified customer

    Avoid this service center

    my car was held for three days for a simple part replacement and no one called me back once. very poor communication and total lack of care.

  • Liz Bobbie

    January 7, 2025 · Experience January 7, 2025

    Verified customer

    Okay experience

    the work was done correctly but the wait was much longer than they initially told me. it was a bit frustrating sitting there for that long.

  • Denise Newbold

    November 19, 2024 · Experience November 19, 2024

    Verified customer

    Amazing service team

    my glc was due for a service and they made it so easy. they provided a loaner car which was great since i had errands to run. top tier service.

  • Zachary Pruitt

    October 10, 2024 · Experience October 10, 2024

    Verified customer

    Good quality work

    brought my car in for routine maintenance and everything went smoothly. the service advisor was friendly and the work was finished on time.