Poor service level
Review of Mercedes-Benz of Orange Park by Marc S. · May 14, 2026
2/5
i was promised my car would be ready by noon but it wasnt ready until 5pm. i had to keep calling them to see if it was done. not impressed.
More reviews of Mercedes-Benz of Orange Park
- Verified customer
Robert Dorr
May 20, 2026 · Experience May 20, 2026
Knowledgeable staff
everyone here is really knowledgeable about the cars. i had questions about some new features and the advisor explained them very clearly.
- Verified customer
Scott Rendon
April 3, 2026 · Experience April 3, 2026
Five star treatment
they go above and beyond here. i needed my tire pressure checked and they squeezed me in right away without an appointment. really appreciate it.
- Verified customer
Christine Connell
March 4, 2026 · Experience March 4, 2026
Professional as always
brought my mercedes in for a recall fix. they handled it efficiently and kept me updated throughout the day. definitely a quality dealership.
- Verified customer
Tim Edwards
January 19, 2026 · Experience January 19, 2026
Great attention to detail
always have a great experience bringing my car in. they washed it and vacuumed it, which was a nice touch. everything was perfect as always.