Laura Daniel
June 14, 2026 · Experience June 14, 2026
Excellent experience with finance
Finance department was quick and explained everything clearly. No hidden fees or surprises at the end of the day.
Mercedes-Benz of Pensacola (Centennial Imports)
4.5Excellent · 20 reviews · 20 verifiedClaimed profile
20 reviews
- Verified customer
- Verified customer
John Greska
June 10, 2026 · Experience June 10, 2026
Great buying experience
Bought my new C-Class here and the process was smooth. Thanks to Marcus for making the paperwork quick and painless.
- Verified customer
Beth Covarrubias
May 25, 2026 · Experience May 25, 2026
Excellent customer care
The team at Mercedes-Benz of Pensacola is wonderful. They are thorough, professional, and really care about their customers.
- Verified customer
Daniel Eckert
April 16, 2026 · Experience April 16, 2026
Horrible service department experience
My car sat for a week without them even looking at it despite a confirmed appointment. No communication from the service advisor.
- Verified customer
Debbie Boyette-Norris
April 15, 2026 · Experience April 15, 2026
Good experience but long wait
Overall great service but it did take a little longer than expected to pick up my car after the service was finished.
- Verified customer
Steve Crowthers
March 23, 2026 · Experience March 23, 2026
Fantastic customer service
They really go above and beyond here. The service advisor was very clear about what was needed and finished ahead of time.
- Verified customer
Zachary Pruitt
March 15, 2026 · Experience March 15, 2026
Smooth transaction for my new car
Everything about this dealer is top notch. The sales process was easy and I felt like a priority throughout.
- Verified customer
William Foster
February 24, 2026 · Experience February 24, 2026
Great team at this dealership
Had a wonderful experience trading in my car. They were very fair and professional during the entire negotiation.
- Verified customer
Donald Lizotte
November 27, 2025 · Experience November 27, 2025
Solid service department
They took care of my issue, but it would have been nice to get a loaner car since I had to wait.
- Verified customer
Anita Hermann
August 13, 2025 · Experience August 13, 2025
So happy with my purchase
Found a great trade-in offer for my old car and walked away with a beautiful new Benz. Highly recommend them.
- Verified customer
Robert Dorr
July 26, 2025 · Experience July 26, 2025
The gold standard
Everything was handled perfectly. From the initial inquiry to the final delivery, their team made me feel valued.
- Verified customer
Brian Burgee
July 13, 2025 · Experience July 13, 2025
Good work but overpriced
Service work is solid, but you definitely pay a premium compared to independent shops. Still, worth it for the peace of mind.
- Verified customer
Liz Bobbie
June 28, 2025 · Experience June 28, 2025
Excellent service and professionalism
I trust this team with my vehicle completely. They are always honest and the quality of work is outstanding.
- Verified customer
Synthia Horvath
June 17, 2025 · Experience June 17, 2025
Service was average
They did the job right but communication could be improved. I had to call twice just to get a status update.
- Verified customer
Gloria Banks
February 28, 2025 · Experience February 28, 2025
Great service on my repair
They had the parts in stock and fixed my issue quickly. Very satisfied with the quality of their work.
- Verified customer
Ron Taylor
November 11, 2024 · Experience November 11, 2024
Professional and courteous
The entire team knows exactly how to treat a client. Very professional service and a very clean facility.
- Verified customer
Pamela Knight
November 4, 2024 · Experience November 4, 2024
Excellent staff and inventory
Loved the selection and the sales team was very patient with me. No pressure, just helpful advice on the different models.
- Verified customer
Michelle Duarte
September 21, 2024 · Experience September 21, 2024
Best car buying experience
Could not be happier with my new vehicle. The whole team worked hard to get me a fair deal on my trade-in.
- Verified customer
Greg Leathers
September 19, 2024 · Experience September 19, 2024
Top notch service department
Took my SUV in for scheduled maintenance and the service was top notch. The parts were available and I was out in no time.
- Verified customer
Megan Cortes
September 5, 2024 · Experience September 5, 2024
Very impressed with this place
Staff is very knowledgeable and the atmosphere is welcoming. They really know the Mercedes brand well.