Service was average
Review of Mercedes-Benz of Pensacola (Centennial Imports) by Synthia Horvath · June 17, 2025
3/5
They did the job right but communication could be improved. I had to call twice just to get a status update.
More reviews of Mercedes-Benz of Pensacola (Centennial Imports)
- Verified customer
Laura Daniel
June 14, 2026 · Experience June 14, 2026
Excellent experience with finance
Finance department was quick and explained everything clearly. No hidden fees or surprises at the end of the day.
- Verified customer
John Greska
June 10, 2026 · Experience June 10, 2026
Great buying experience
Bought my new C-Class here and the process was smooth. Thanks to Marcus for making the paperwork quick and painless.
- Verified customer
Beth Covarrubias
May 25, 2026 · Experience May 25, 2026
Excellent customer care
The team at Mercedes-Benz of Pensacola is wonderful. They are thorough, professional, and really care about their customers.
- Verified customer
Daniel Eckert
April 16, 2026 · Experience April 16, 2026
Horrible service department experience
My car sat for a week without them even looking at it despite a confirmed appointment. No communication from the service advisor.