Hit or miss service
Review of Mercedes-Benz of South Orlando by Kevin Robinson · January 5, 2026
3/5
The parts department is great, but the service desk can be dismissive. Sometimes I feel like they're too busy to explain the work done.
More reviews of Mercedes-Benz of South Orlando
- Verified customer
Liz Bobbie
July 16, 2026 · Experience July 16, 2026
Communication could be better
My car had a minor recall fix done, but nobody called me to tell me it was ready. I had to call them after the shop closed.
- Verified customer
Victoria Williams
December 4, 2025 · Experience December 4, 2025
Great car, minor issue
I really like my new Mercedes, but there was a small scratch on the door they missed during the initial inspection. They promised to buff it out next week.
- Verified customer
John Deyo
November 11, 2025 · Experience November 11, 2025
Top notch dealership
Professional, clean, and knowledgeable. Marcus answered all my technical questions about the hybrid features before I committed to the purchase. Very impressed.
- Verified customer
Jason Ensey
September 23, 2025 · Experience September 23, 2025
Smooth as silk transaction
Bought my second Mercedes from this location and the service keeps getting better. Everything from the trade-in to the final signing was efficient and honest.