Liz Bobbie
July 16, 2026 · Experience July 16, 2026
Communication could be better
My car had a minor recall fix done, but nobody called me to tell me it was ready. I had to call them after the shop closed.
Mercedes-Benz of South Orlando
4.3Great · 15 reviews · 15 verifiedClaimed profile
15 reviews
- Verified customer
- Verified customer
Kevin Robinson
January 5, 2026 · Experience January 5, 2026
Hit or miss service
The parts department is great, but the service desk can be dismissive. Sometimes I feel like they're too busy to explain the work done.
- Verified customer
Victoria Williams
December 4, 2025 · Experience December 4, 2025
Great car, minor issue
I really like my new Mercedes, but there was a small scratch on the door they missed during the initial inspection. They promised to buff it out next week.
- Verified customer
John Deyo
November 11, 2025 · Experience November 11, 2025
Top notch dealership
Professional, clean, and knowledgeable. Marcus answered all my technical questions about the hybrid features before I committed to the purchase. Very impressed.
- Verified customer
Jason Ensey
September 23, 2025 · Experience September 23, 2025
Smooth as silk transaction
Bought my second Mercedes from this location and the service keeps getting better. Everything from the trade-in to the final signing was efficient and honest.
- Verified customer
Preston Burke
August 19, 2025 · Experience August 19, 2025
Service took way too long
I brought my car in for a standard oil change and it took nearly four hours. The lounge is nice, but I value my time.
- Verified customer
Julie Ferraro
August 10, 2025 · Experience August 10, 2025
Nice showroom, good coffee
Had to wait about an hour for a tire rotation, but the lounge was comfortable. Service staff is polite and thorough.
- Verified customer
Chuck Burgess
June 9, 2025 · Experience June 9, 2025
Fantastic sales team
Walked in just to look and ended up buying a new model. The financing options were clear and they gave me a very fair trade-in value on my old sedan.
- Verified customer
Susan Delgado
June 6, 2025 · Experience June 6, 2025
Amazing purchase experience
Marcus in sales made my E-Class purchase so easy. No pressure, just great service and a solid deal. I love the new car!
- Verified customer
Barbara Ellis
May 8, 2025 · Experience May 8, 2025
Excellent service advisor
Marcus is a gem! He really knows the ins and outs of these vehicles. My car drives like it's brand new again after their service.
- Verified customer
The Outlaw Olive
April 12, 2025 · Experience April 12, 2025
Luxury experience all the way
From the moment you walk through the door, you feel valued. The staff goes above and beyond to make sure your car is ready and that you're satisfied.
- Verified customer
Beth Hartstein
February 5, 2025 · Experience February 5, 2025
Exceptional service from the team
They always keep my car running perfectly. Marcus in service is the best, he makes sure I'm always updated on the status of my vehicle during service visits.
- Verified customer
Sammy Sallam
November 24, 2024 · Experience November 24, 2024
Good deal, long wait
Got a great deal on a demo unit. The paperwork took forever, but the staff was friendly enough. Happy with the car overall.
- Verified customer
Jacob Moore
November 22, 2024 · Experience November 22, 2024
Good work, just overpriced
The mechanics know their stuff, but I feel like I'm paying a premium just for the brand name. The parts costs are especially high.
- Verified customer
Maria Sanchez
October 25, 2024 · Experience October 25, 2024
Best car buying experience ever
Traded in my old SUV for a GLC and the process was seamless. Marcus handled the financing quickly and I was out of there in no time.