Unprofessional and rude staff
Review of Metro by T-Mobile by Rodney Rubright · September 29, 2024
1/5
Walked in and waited 30 minutes while the employees were just chatting behind the counter. Never again.
More reviews of Metro by T-Mobile
- Verified customer
Justin Lawson
January 23, 2026 · Experience January 23, 2026
Too much pressure to upgrade
I came in to pay my bill and felt like they wouldn't let me leave until I bought a new phone.
- Verified customer
Justen Kruse
July 29, 2025 · Experience July 29, 2025
Fantastic customer service experience
Very patient with all my tech questions. Sarah is a rockstar for helping set up my new phone.
- Verified customer
Dave Richard
June 23, 2025 · Experience June 23, 2025
Good service just a short wait
Helpful staff, though there was a bit of a wait because only one person was working the floor.
- Verified customer
Amanda Rojas
May 2, 2025 · Experience May 2, 2025
Best spot for local service
The store is always clean and Mark is very knowledgeable about the data plans.