Naples Chrysler Dodge Jeep Ram

3.6Average · 18 reviews · 18 verifiedClaimed profile

18 reviews

  • Samuel Grauer

    July 12, 2026 · Experience July 12, 2026

    Verified customer

    Fantastic service department

    I've been to many dealerships but the service center here is top tier. They checked over my Jeep thoroughly and didn't try to upsell me on unnecessary work.

  • Deb McCall

    May 9, 2026 · Experience May 9, 2026

    Verified customer

    Easy trade-in process

    Traded in my old car for a new Jeep. They gave me a fair value for my trade and made the transition seamless. Very happy with the purchase.

  • Aaron Whitehead

    April 6, 2026 · Experience April 6, 2026

    Verified customer

    Incredible customer care

    Shout out to Jason for helping me fix a sensor issue on my Wrangler. He kept me updated throughout the day and the repair was done perfectly. I'll be coming back for all my maintenance.

  • Charlie Roessler

    March 27, 2026 · Experience March 27, 2026

    Verified customer

    Great staff and inventory

    I worked with Sarah to find a new Gladiator. She was incredibly knowledgeable about the different trim packages and helped me get the best deal. The dealership is clean and the whole process was very smooth.

  • Deborah Gannon

    December 29, 2025 · Experience December 29, 2025

    Verified customer

    Solid service center

    Friendly people and clean waiting area. Took a little longer than expected, but they got the job done right, which is the most important part.

  • Barbara Farina

    October 29, 2025 · Experience October 29, 2025

    Verified customer

    Decent service but long wait

    Took my Wrangler in for an oil change. The team is friendly, but I was there for nearly three hours despite having a scheduled appointment. Hope they tighten up the scheduling soon.

  • Andrew Castillo

    September 22, 2025 · Experience September 22, 2025

    Verified customer

    Terrible communication after the sale

    Once they got my money for the truck, I never heard from them again. My permanent plates never arrived and they ignored my calls for three weeks. I had to go in person just to get an update. Never again.

  • Mark Sullivan

    April 30, 2025 · Experience April 30, 2025

    Verified customer

    Don't trust their quotes

    They quoted me one price over the phone and tried to hike it up by 500 dollars when I arrived for my appointment. I walked out and took my business elsewhere.

  • Alice Monroe

    March 31, 2025 · Experience March 31, 2025

    Verified customer

    Service department is a mess

    Left my car for a standard service and they somehow mismanaged the keys. I spent two hours just waiting for them to find them. Absolute chaos in that office.

  • Brian Whitaker

    January 30, 2025 · Experience January 30, 2025

    Verified customer

    Average dealership experience

    Nothing really stood out here. The car is great, but the sales staff was a little pushy during the negotiation phase. Just make sure you know your numbers before going in.

  • Josephq Knick

    January 17, 2025 · Experience January 17, 2025

    Verified customer

    Great team

    Staff is very knowledgeable and kind. I felt valued as a customer from the moment I walked in. My new vehicle was prepped perfectly.

  • Jack Weaver

    November 30, 2024 · Experience November 30, 2024

    Verified customer

    Sales was fine but slow

    The test drive process was smooth and I liked the vehicle. The actual buying process took all day, which was a bit draining. Would suggest bringing snacks if you plan to buy here.

  • Linda Carter

    November 23, 2024 · Experience November 23, 2024

    Verified customer

    Avoid their finance department

    I was promised a specific interest rate, but when I sat down to sign the paperwork, it was two points higher. When I complained, they acted like I didn't know what I was talking about. Very unprofessional.

  • Lori Kennedy

    November 21, 2024 · Experience November 21, 2024

    Verified customer

    Best Jeep buying experience ever

    I had such an easy time trading in my old SUV for a new Grand Cherokee. Mike made the financing process so clear and quick. I drove off the lot in under two hours. Highly recommended!

  • Hiram Rios

    November 19, 2024 · Experience November 19, 2024

    Verified customer

    Mixed feelings on pricing

    The parts department was helpful with finding a replacement trim for my Jeep, but the markup was significantly higher than what I saw online. Service was quick enough, just wish it was more affordable.

  • Donald Lizotte

    October 30, 2024 · Experience October 30, 2024

    Verified customer

    Good experience overall

    Purchased a new Jeep here last week. The staff was attentive and answered all my questions. Only took a star off because the detailing on the car could have been a bit more thorough before delivery.

  • Ryan Caldwell

    October 13, 2024 · Experience October 13, 2024

    Verified customer

    Quick service on my Gladiator

    Brought my truck in for a recall fix. They had the part in stock and finished the job ahead of schedule. Everything was handled professionally by the service desk.

  • Shawna Housefield

    September 25, 2024 · Experience September 25, 2024

    Verified customer

    Love my new Jeep

    Had a fantastic experience working with David. He helped me order exactly the Jeep I wanted. No pressure, no hidden fees, just great service from start to finish.