Always a pleasure

Review of Naples INFINITI by Michael Holland · September 23, 2024

5/5

I keep coming back here for service because I trust the technicians. They always explain what is going on with my Q50 and the car runs great.

More reviews of Naples INFINITI

  • Keri Fox

    November 15, 2025 · Experience November 15, 2025

    Verified customer

    Friendly and professional

    Came in for a check engine light and they diagnosed it fast. The advisor was clear about the cost and the repair was done right.

  • George Petrov

    October 17, 2025 · Experience October 17, 2025

    Verified customer

    Disappointed in repair

    They fixed my AC but it stopped working after one week. Brought it back and they wanted to charge me again. Absolutely not okay.

  • Lori Kennedy

    March 19, 2025 · Experience March 19, 2025

    Verified customer

    Terrible customer service

    Had an appointment and waited three hours just for them to pull my car in. No updates, no apology. I am never going back there again.

  • Patricia Nguyen

    December 28, 2024 · Experience December 28, 2024

    Verified customer

    Good service but busy

    They did a good job on my oil change and tire rotation. A bit of a wait, but they have a nice lounge with coffee and wifi.