"Naples Infiniti" Service

4.0Great · 22 reviews · 22 verifiedClaimed profile

2 reviews

  • Aaron Ross

    September 8, 2024 · Experience August 30, 2024

    Verified customer

    not as smooth as expected

    I got the maintenance I came for, but the appointment felt disorganized. Check-in was slow, and I had to ask twice for an update. The car runs fine, though, and the final bill matched the estimate.

  • Maria Sanchez

    August 25, 2024 · Experience August 17, 2024

    Verified customer

    some good, some frustrating

    I had mixed feelings about my visit. The advisor was polite and the repair itself appears to have fixed the problem, but updates were scarce. I had to call to learn that a part had been delayed. Once the car was finished, pickup was quick. Better communication would have made a big difference.