Napleton's Palm Beach Acura

4.4Great · 18 reviews · 18 verifiedClaimed profile

18 reviews

  • Rodney Rubright

    July 15, 2026 · Experience July 15, 2026

    Verified customer

    Best car buying experience

    I've bought many cars but this was the most pleasant experience. No games, just facts and a great deal on my new MDX.

  • Janet Ocampo

    June 26, 2026 · Experience June 26, 2026

    Verified customer

    Great selection, good service

    Really happy with my purchase here. The only thing I would change is the availability of loaner cars while getting my accessories added.

  • Christine Connell

    May 4, 2026 · Experience May 4, 2026

    Verified customer

    Excellent customer service

    David helped me compare the different trims. I appreciated his patience while I decided which Acura best fit my lifestyle and budget.

  • Cheryl Swinburn

    April 29, 2026 · Experience April 29, 2026

    Verified customer

    Mixed feelings on the visit

    Staff is nice, but the dealership was extremely loud and chaotic on a Saturday. Took way too long to finish the purchase.

  • Gary James

    April 5, 2026 · Experience April 5, 2026

    Verified customer

    Top tier Acura experience

    Everything was perfect. The car was prepped and ready when I arrived, and the finance paperwork was ready to sign immediately.

  • Linda Carter

    March 22, 2026 · Experience March 22, 2026

    Verified customer

    Frustrating communication after sale

    The sales process was fine, but getting my registration and tag paperwork sorted after the sale has been a complete nightmare.

  • Henry Coates

    January 12, 2026 · Experience January 12, 2026

    Verified customer

    Smooth trade in process

    They gave me a very fair value for my trade-in. The team at Napleton made the transition to my new Acura so easy and simple.

  • Jerry Sampson

    November 29, 2025 · Experience November 29, 2025

    Verified customer

    Perfect purchase experience

    Everything was ready when I got there. The sales rep explained everything perfectly and I was driving home in less than an hour.

  • Kimberly Tran

    November 26, 2025 · Experience November 26, 2025

    Verified customer

    Super professional and helpful

    I had a great time buying my car here. Everything was transparent and clear. I love my new Acura and the staff here is great.

  • Edward Pollick

    November 25, 2025 · Experience November 25, 2025

    Verified customer

    Nice dealership with great cars

    Sales staff was friendly and knowledgeable. I found an RDX I liked, but negotiating the final price took longer than I'd have liked.

  • Michael Pisano

    August 27, 2025 · Experience August 27, 2025

    Verified customer

    Best car buying experience

    Everything was top notch. From the moment I stepped onto the lot to driving off, I felt valued. No pressure and great advice.

  • Suzanne

    August 3, 2025 · Experience August 3, 2025

    Verified customer

    Overall good experience

    Nice dealership. They had the color I wanted and the pricing was competitive. Just had a slight wait for the detailing team.

  • Lori Kennedy

    April 21, 2025 · Experience April 21, 2025

    Verified customer

    Love my new RDX

    Sarah was amazing to work with. She was attentive without being pushy and she knew exactly how to handle my specific requests.

  • Diane Oyelaran

    April 19, 2025 · Experience April 19, 2025

    Verified customer

    Average service appointment

    The service tech was knowledgeable but my car was not ready when promised. It sat for two hours past the pickup time.

  • Jonathan Meyers

    April 9, 2025 · Experience April 9, 2025

    Verified customer

    Efficient and friendly team

    They really went above and beyond. I was out of there in record time with a car that I absolutely love. Will come back.

  • James Tooley

    November 6, 2024 · Experience November 6, 2024

    Verified customer

    Helpful staff, nice facility

    The facility is very clean and the staff is very professional. A bit slow at closing, but overall a great experience for me.

  • Joyce Tillman

    October 5, 2024 · Experience October 5, 2024

    Verified customer

    Wonderful experience at Napleton

    Mike made everything seamless. Traded in my TLX for a newer model and the transition was perfect. Very happy with the service.

  • Ronald Guerrero

    September 13, 2024 · Experience September 13, 2024

    Verified customer

    Professional and helpful

    Worked with Sarah and she was fantastic. She knew all the tech features inside and out. Left with a great MDX today.