Frustrating communication after sale
Review of Napleton's Palm Beach Acura by Linda Carter · March 22, 2026
2/5
The sales process was fine, but getting my registration and tag paperwork sorted after the sale has been a complete nightmare.
More reviews of Napleton's Palm Beach Acura
- Verified customer
Rodney Rubright
July 15, 2026 · Experience July 15, 2026
Best car buying experience
I've bought many cars but this was the most pleasant experience. No games, just facts and a great deal on my new MDX.
- Verified customer
Janet Ocampo
June 26, 2026 · Experience June 26, 2026
Great selection, good service
Really happy with my purchase here. The only thing I would change is the availability of loaner cars while getting my accessories added.
- Verified customer
Christine Connell
May 4, 2026 · Experience May 4, 2026
Excellent customer service
David helped me compare the different trims. I appreciated his patience while I decided which Acura best fit my lifestyle and budget.
- Verified customer
Cheryl Swinburn
April 29, 2026 · Experience April 29, 2026
Mixed feelings on the visit
Staff is nice, but the dealership was extremely loud and chaotic on a Saturday. Took way too long to finish the purchase.