Service department needs serious help
Review of Orlando Genesis by Design Eagles · June 22, 2026
2/5
Had an appointment for a simple checkup and still waited three hours. They didn't even apologize for the massive delay.
More reviews of Orlando Genesis
- Verified customer
Susan Delgado
July 1, 2026 · Experience July 1, 2026
Above and beyond customer service
Sarah in service really looked after me today. She made sure my car was detailed and explained the maintenance steps perfectly. Highly recommend.
- Verified customer
Shirley Amos
May 13, 2026 · Experience May 13, 2026
Awful experience with repairs
Brought it in for a sensor issue and they kept it for five days. Still isn't fixed properly and they charged me a fortune for labor.
- Verified customer
Matthew Cole
May 11, 2026 · Experience May 11, 2026
Everything was perfect from start
They treated me like royalty. No high pressure sales, just helpful info on the G80. I am very happy with my purchase decision.
- Verified customer
Zuzi Price
April 21, 2026 · Experience April 21, 2026
Fast and efficient service today
Stopped by for a quick check. David got me in and out in less than an hour. They are definitely stepping up their game here.