Greg Leathers
June 30, 2026 · Experience June 30, 2026
The only place I go
Always professional, clean waiting area, and expert work. Orlando INFINITI sets the standard for how a dealership should operate.
18 reviews
- Verified customer
- Verified customer
Kassandra Gomez
April 23, 2026 · Experience April 23, 2026
Outstanding service department
Always get my service done here. They have genuine parts in stock and the technicians really know the brand. My car always runs like new.
- Verified customer
Felipe Freitas
April 15, 2026 · Experience April 15, 2026
Professional and fast
Took my Q50 in for an oil change. They were quick, professional, and even cleaned the car before returning it. Couldn't ask for a better service experience.
- Verified customer
Gloria Banks
October 21, 2025 · Experience October 21, 2025
Service was average
Technicians are skilled, but scheduling can be a nightmare. Had to wait three weeks just for an oil change appointment, which seems excessive.
- Verified customer
Silvia Rodriguez
September 16, 2025 · Experience September 16, 2025
Excellent attention to detail
They fixed a rattling sound that two other shops couldn't diagnose. So happy to have my car running quietly again. Great mechanics here.
- Verified customer
Steven Maguire
September 3, 2025 · Experience September 3, 2025
Good service, pricey repairs
The team is knowledgeable but the cost for parts and labor is definitely on the high side. Nice facility though, and they always provide refreshments.
- Verified customer
Steve Crowthers
August 15, 2025 · Experience August 15, 2025
Very impressed with the staff
I appreciated the honest advice on what service my vehicle needed immediately versus what could wait. Very professional and helpful team.
- Verified customer
Max Lane
August 5, 2025 · Experience August 5, 2025
Superb luxury experience
From the moment I walked in, I felt valued. The service team is very knowledgeable and always provides detailed notes on every repair.
- Verified customer
David Coleman
August 4, 2025 · Experience August 4, 2025
Happy with my purchase
The sales process was very smooth and transparent. No hidden games, just straight business. I love the new car and the service plan is great.
- Verified customer
Richard Hill
July 27, 2025 · Experience July 27, 2025
Seamless experience at Orlando INFINITI
I have purchased two cars here now. Both experiences were excellent. The sales staff is very attentive and the finance team is super efficient.
- Verified customer
Rick Jones
May 21, 2025 · Experience May 21, 2025
Everything was perfect
Brought my QX60 in for maintenance and was really impressed. The team was fast, and they kept me updated throughout the whole day.
- Verified customer
Pamela Knight
May 2, 2025 · Experience May 2, 2025
Top-tier dealership
Purchased my car here and I always come back for service. They treat you like family and always make sure everything is taken care of.
- Verified customer
Nancy J. Walker
March 30, 2025 · Experience March 30, 2025
Great team, great service
I always trust them with my vehicle. They use genuine parts and the work is always high quality. Thank you for always taking care of me.
- Verified customer
Jeff Harness
March 18, 2025 · Experience March 18, 2025
Fantastic local dealer
I have been coming here for years for all my car needs. The team is consistent, professional, and reliable. Highly recommend their service department.
- Verified customer
Jeffrey Hobbs
January 4, 2025 · Experience January 4, 2025
Great quality, busy shop
Work is always top notch. My only issue is they are very popular and sometimes it takes a while to get a loaner car during service.
- Verified customer
Jose Figueroa
December 21, 2024 · Experience December 21, 2024
Extremely disappointed with service
They damaged my leather seat during a routine service and tried to act like it was already there. Never coming back to this location.
- Verified customer
Chris Shipe
December 15, 2024 · Experience December 15, 2024
Excellent service department
I had a great experience getting my brakes checked. They explained everything clearly and the work was finished much faster than I expected.
- Verified customer
Angela Whitlock
October 4, 2024 · Experience October 4, 2024
Nice experience overall
The staff is friendly and the lounge is very comfortable while you wait for your car. I had one issue with a previous appointment but they fixed it.