Orlando MINI

4.0Great · 20 reviews · 20 verifiedClaimed profile

20 reviews

  • Melissa Smith

    August 15, 2026 · Experience August 15, 2026

    Verified customer

    Best Mini dealership in Florida

    Love the atmosphere here. Everyone is so welcoming and not pushy at all. Special shoutout to Kyle for helping me pick the perfect configuration.

  • Robert Hayes

    June 23, 2026 · Experience June 23, 2026

    Verified customer

    Terrible communication from sales staff

    I was promised a follow-up call about a used Countryman but had to chase them down for three days. Once I got there, the car was already sold.

  • Christine Crane

    May 12, 2026 · Experience May 12, 2026

    Verified customer

    Wonderful dealership

    Everyone here is so helpful! I didn't feel pressured once. Got a great rate on my new Mini and they made the paperwork super easy.

  • Taw Reh

    May 4, 2026 · Experience May 4, 2026

    Verified customer

    Great service department

    Mike in service is the man. He took care of my transmission flush in record time and even gave me a loaner car while I waited for the parts to arrive.

  • Rodney Rubright

    April 17, 2026 · Experience April 17, 2026

    Verified customer

    Professional and helpful team

    Got my Mini serviced here yesterday. They communicated clearly about what parts were needed and kept me updated through the whole process. Very happy.

  • Andrew Castillo

    February 15, 2026 · Experience February 15, 2026

    Verified customer

    Professionalism at its best

    I really appreciate how thorough the techs are here. They actually showed me the worn parts they replaced, which I really respect.

  • Erich Metz

    December 3, 2025 · Experience December 3, 2025

    Verified customer

    Decent place for sales

    Nice selection of inventory. I managed to get a good deal on a pre-owned model. The finance office was a bit slow, but overall a solid experience.

  • Stan Kurpiel

    November 12, 2025 · Experience November 12, 2025

    Verified customer

    Friendly folks and fast service

    Dropped off my Mini for brake work and they had it back to me before the afternoon. Great communication from the service advisor.

  • Lori Kennedy

    October 23, 2025 · Experience October 23, 2025

    Verified customer

    Excellent buying experience

    Just picked up my new Mini! The process was seamless and the staff treated me like royalty. Definitely recommend if you're in the market.

  • Driver

    September 3, 2025 · Experience September 3, 2025

    Verified customer

    Fast and friendly service

    Came in for an oil change and tire rotation. Everything was handled professionally and they even washed the car for me. Thanks for the great service!

  • Larry Ashford

    August 27, 2025 · Experience August 27, 2025

    Verified customer

    Top notch customer service

    Everything was top notch. From the initial inquiry to the final delivery, they kept everything organized and stress-free.

  • Stephanie Lawson

    August 13, 2025 · Experience August 13, 2025

    Verified customer

    Total waste of my time

    Waited two hours just for them to look at my trade-in offer. Then they tried to lowball me on a perfectly good vehicle. Very frustrated.

  • Aliah

    July 31, 2025 · Experience July 31, 2025

    Verified customer

    Super happy with my car

    Jessica was amazing! She walked me through every feature of the new model and made sure I was comfortable before I left the lot.

  • Alonza Pettiford

    March 6, 2025 · Experience March 6, 2025

    Verified customer

    Avoid service department

    They told me my repairs would take three days and it ended up being two weeks. No apology, no explanation. Very unprofessional behavior.

  • Samuel Grauer

    February 14, 2025 · Experience February 14, 2025

    Verified customer

    Good car but took long

    The sales team was friendly and knowledgeable about the Clubman. The only downside was the wait time for the finance department to get the final paperwork ready.

  • Tim Edwards

    February 4, 2025 · Experience February 4, 2025

    Verified customer

    Great team at Orlando Mini

    The service manager really knows his stuff. They handled a complicated electrical issue on my Mini and didn't charge me an arm and a leg.

  • Aaron Whitehead

    October 31, 2024 · Experience October 31, 2024

    Verified customer

    Do not buy a car here

    They hid fees in the paperwork and the car had a check engine light on before I even got it home. Stay far away from these guys.

  • Justin Lawson

    October 24, 2024 · Experience October 24, 2024

    Verified customer

    Average experience but nice cars

    Cars are great, but the service department is hit or miss depending on who you deal with. Prices are a bit on the higher side too.

  • David Caplan

    October 23, 2024 · Experience October 23, 2024

    Verified customer

    Loving my new Mini Cooper

    Huge thanks to Jessica for making my purchase so easy. I traded in my old sedan and the financing was done in under an hour. Best car buying experience ever.

  • Benjamin Trask

    September 1, 2024 · Experience September 1, 2024

    Verified customer

    Highly recommend for Mini owners

    I’ve been coming here for years and they always treat me right. Whether it's a routine checkup or a big repair, they get it done properly.