Owens Custom Rugs

4.2Great · 22 reviews · 22 verifiedClaimed profile

20 reviews

  • Robert Dorr

    August 12, 2026 · Experience August 12, 2026

    Verified customer

    Excellent local shop

    they were very helpful when i wanted to find a rug that was pet friendly. the material they suggested is perfect for my home.

  • Sandra Pope

    July 7, 2026 · Experience July 7, 2026

    Verified customer

    High quality rugs

    found the perfect piece for my master bedroom. the selection is vast and the quality seems very durable. will definitely return.

  • Amy Solomon

    June 30, 2026 · Experience June 30, 2026

    Verified customer

    Decent shop

    they have a nice showroom but prices are on the higher side. if you have the budget it is fine but expect to pay a premium here.

  • Cheryl Novak

    May 31, 2026 · Experience May 31, 2026

    Verified customer

    Wonderful service

    everyone at the store was so kind and helpful. i felt no pressure to buy and they spent plenty of time answering all my questions.

  • Mr Disney

    May 16, 2026 · Experience May 16, 2026

    Verified customer

    Fantastic service

    my wife and i went in to match some existing decor. they took the time to show us several options and we found the perfect match.

  • Marc S.

    April 6, 2026 · Experience April 6, 2026

    Verified customer

    Beautiful work

    my rug looks great in the living room. the color matched perfectly with the samples i saw in the shop. delivery was also on time.

  • Frank Abbondandolo

    March 7, 2026 · Experience March 7, 2026

    Verified customer

    Very happy buyer

    the custom rug we ordered for our stairs is perfect. it feels really sturdy underfoot and the color is deep and rich. great job.

  • Kathryn Beltran

    January 26, 2026 · Experience January 26, 2026

    Verified customer

    Disappointed in quality

    the rug started fraying after just a few weeks. i expected much higher quality for the price i paid. quite unhappy with the durability.

  • John Knapek

    January 9, 2026 · Experience January 9, 2026

    Verified customer

    Great selection

    so many patterns to choose from. i spent an hour just looking at samples and the staff was patient the whole time. love my new rug.

  • Betty Lindstrom

    January 5, 2026 · Experience January 5, 2026

    Verified customer

    Terrible experience

    they messed up the sizing twice and still charged me full price. it was a complete mess and i will never shop here again. stay away.

  • Timothy Boyd

    December 20, 2025 · Experience December 20, 2025

    Verified customer

    Professional team

    the guys who installed the runner did a clean job. they moved the furniture for me and put it all back when they were done. no mess.

  • Michael Holland

    November 24, 2025 · Experience November 24, 2025

    Verified customer

    Amazing custom quality

    i came in looking for a specific size for my den. sarah helped me pick out a great pattern and it was ready faster than they promised.

  • Jacob Sterling

    November 13, 2025 · Experience November 13, 2025

    Verified customer

    Great custom work

    they created a custom size rug for my office. the seam is invisible and the color is exactly what i wanted. such great skill.

  • Daniel Eckert

    September 17, 2025 · Experience September 17, 2025

    Verified customer

    Beautiful area rugs

    i stopped in to check out options for my new condo. the staff made it easy to visualize how different sizes would look in my space.

  • Daniel Okafor

    August 19, 2025 · Experience August 19, 2025

    Verified customer

    Rugs are fine

    the store is okay but it took a long time to get my order in. the rugs are decent quality but the wait time was too long.

  • Connie Melendy

    August 18, 2025 · Experience August 18, 2025

    Verified customer

    Bad customer service

    tried to ask about my order status and the girl on the phone was extremely dismissive. rude attitude and she kept hanging up on me.

  • Dave Richard

    May 10, 2025 · Experience May 10, 2025

    Verified customer

    Good product okay install

    the rug is very nice but the install team was a bit late. they did a good job once they arrived but the lateness was annoying.

  • Charles Dunn

    April 30, 2025 · Experience April 30, 2025

    Verified customer

    Solid flooring choice

    i purchased some area rugs for my bedrooms and they are soft and look fantastic. price was a little high but i think it is worth it.

  • Jose Figueroa

    April 5, 2025 · Experience April 5, 2025

    Verified customer

    Perfect custom fit

    my dining room rug fit like a glove. they measured everything so carefully. really pleased with how it all turned out in the end.

  • Shelley Ross

    March 24, 2025 · Experience March 24, 2025

    Verified customer

    Top notch rugs

    the texture and feel of these rugs is way better than the big box store options. you can tell they actually care about the craft.