Bad customer service
Review of Owens Custom Rugs by Connie Melendy · August 18, 2025
2/5
tried to ask about my order status and the girl on the phone was extremely dismissive. rude attitude and she kept hanging up on me.
More reviews of Owens Custom Rugs
- Verified customer
Robert Dorr
August 12, 2026 · Experience August 12, 2026
Excellent local shop
they were very helpful when i wanted to find a rug that was pet friendly. the material they suggested is perfect for my home.
- Verified customer
Sandra Pope
July 7, 2026 · Experience July 7, 2026
High quality rugs
found the perfect piece for my master bedroom. the selection is vast and the quality seems very durable. will definitely return.
- Verified customer
Amy Solomon
June 30, 2026 · Experience June 30, 2026
Decent shop
they have a nice showroom but prices are on the higher side. if you have the budget it is fine but expect to pay a premium here.
- Verified customer
Cheryl Novak
May 31, 2026 · Experience May 31, 2026
Wonderful service
everyone at the store was so kind and helpful. i felt no pressure to buy and they spent plenty of time answering all my questions.