Hidden fees ruined the deal

Review of Paul Miller Subaru by Nancy J. Walker · September 19, 2025

1/5

Everything was agreed upon until I sat down with finance. Added nearly $2k in fees that weren't mentioned earlier. Disappointed.

More reviews of Paul Miller Subaru

  • Adam Kessler

    August 1, 2026 · Experience August 1, 2026

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    Poor communication from service desk

    Dropped off my Crosstrek for an oil change and tire rotation. Nobody called me when it was finished, waited for nothing.

  • Auriana Stevens

    July 17, 2026 · Experience July 17, 2026

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    Great team at Paul Miller

    From sales to finance, everyone was top notch. Really appreciate the transparency regarding the new vehicle inventory.

  • American RVer

    June 3, 2026 · Experience June 3, 2026

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    Waiting area needs an update

    Very long wait for a simple tire rotation. The coffee machine was broken and the wifi wasn't working well either.

  • Rachel Kirby

    May 10, 2026 · Experience May 10, 2026

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    Five star service for maintenance

    Quick and easy oil changes every time I come in. The service writers are always polite and know their stuff.