Paul Miller Subaru

3.8Average · 16 reviews · 16 verifiedClaimed profile

16 reviews

  • Adam Kessler

    August 1, 2026 · Experience August 1, 2026

    Verified customer

    Poor communication from service desk

    Dropped off my Crosstrek for an oil change and tire rotation. Nobody called me when it was finished, waited for nothing.

  • Auriana Stevens

    July 17, 2026 · Experience July 17, 2026

    Verified customer

    Great team at Paul Miller

    From sales to finance, everyone was top notch. Really appreciate the transparency regarding the new vehicle inventory.

  • American RVer

    June 3, 2026 · Experience June 3, 2026

    Verified customer

    Waiting area needs an update

    Very long wait for a simple tire rotation. The coffee machine was broken and the wifi wasn't working well either.

  • Rachel Kirby

    May 10, 2026 · Experience May 10, 2026

    Verified customer

    Five star service for maintenance

    Quick and easy oil changes every time I come in. The service writers are always polite and know their stuff.

  • Frank Delaney

    April 1, 2026 · Experience April 1, 2026

    Verified customer

    Love my new Subaru

    Had a fantastic experience with their team. Everything was transparent and professional from start to finish.

  • David Coleman

    January 28, 2026 · Experience January 28, 2026

    Verified customer

    Helpful staff made it easy

    Bought a pre-owned Impreza here last month. The process was stress-free and the car has been flawless since.

  • Nancy J. Walker

    September 19, 2025 · Experience September 19, 2025

    Verified customer

    Hidden fees ruined the deal

    Everything was agreed upon until I sat down with finance. Added nearly $2k in fees that weren't mentioned earlier. Disappointed.

  • Amanda Rojas

    June 18, 2025 · Experience June 18, 2025

    Verified customer

    Very professional staff overall

    Took my car in for the 30k service. Everything was done right, though they did have a long wait for a loaner car.

  • Michael Pisano

    June 13, 2025 · Experience June 13, 2025

    Verified customer

    Overcharged for basic service

    Felt like they tried to upsell me on every single fluid and filter. Didn't like the pushy service environment here.

  • Victor Morales

    June 11, 2025 · Experience June 11, 2025

    Verified customer

    Solid dealer for new Subarus

    Adam was super helpful showing me the new Forester features. Trade-in value was fair, just wish the paperwork went faster.

  • Samuel Grauer

    May 20, 2025 · Experience May 20, 2025

    Verified customer

    Sales process was a bit long

    The test drive for the Outback was great, but the financing part took nearly four hours. Great car though.

  • John Deyo

    May 8, 2025 · Experience May 8, 2025

    Verified customer

    Professional and fast service

    Fixed a recall issue on my Forester. They provided a loaner car immediately and kept me updated throughout the day.

  • Laura Pittman

    March 26, 2025 · Experience March 26, 2025

    Verified customer

    Disappointed by the sales pressure

    I felt like I was being pushed into a financing package I didn't want. The car is great, the sales tactics not so much.

  • Lejla Denic

    February 26, 2025 · Experience February 26, 2025

    Verified customer

    Seamless experience with trade-in

    They gave me a really competitive price on my old truck for a trade-in. Very happy with my new Outback.

  • Jack Doan

    November 26, 2024 · Experience November 26, 2024

    Verified customer

    Best service department in town

    They always keep my Legacy running perfectly. Honest quotes and the waiting lounge is actually comfortable to work in.

  • Kevin Doyle

    November 1, 2024 · Experience November 1, 2024

    Verified customer

    Extremely smooth transaction with dealer

    Frank made buying my new Ascent a breeze. He didn't pressure me on the add-ons and got the price exactly where I wanted.