Phil Smith Acura

4.2Great · 15 reviews · 15 verifiedClaimed profile

15 reviews

  • Nicholas Reed

    July 28, 2026 · Experience July 28, 2026

    Verified customer

    Reliable and very efficient service

    Great service team. They explain everything clearly and keep me updated while I wait. My car is always ready when they say it will be.

  • Teresa Lombardi

    June 30, 2026 · Experience June 30, 2026

    Verified customer

    Quick, professional, and very efficient

    Needed an oil change and tire rotation. Everything was handled perfectly and they washed my car after. Excellent customer service from start to finish.

  • Carol Ivanov

    May 7, 2026 · Experience May 7, 2026

    Verified customer

    Disappointed with recent wait times

    I had an appointment but still had to wait over two hours for a simple service. The work is good, but the efficiency has really dropped off lately.

  • Cheryl Swinburn

    May 1, 2026 · Experience May 1, 2026

    Verified customer

    Decent service, but high costs

    The technicians do good work, but the pricing is getting very high for routine maintenance. The waiting area is nice, but I expected more value.

  • Nancy Kowalski

    March 31, 2026 · Experience March 31, 2026

    Verified customer

    Best Acura service in Pompano

    They are always so helpful and friendly. I never have to worry about my car when it's in their hands. They make the service process effortless.

  • Maria Sanchez

    October 7, 2025 · Experience October 7, 2025

    Verified customer

    Awful experience with customer service

    The advisor was condescending and rude when I asked about my bill. They tried to charge for things I didn't agree to. Not a good visit.

  • Daniel Okafor

    August 29, 2025 · Experience August 29, 2025

    Verified customer

    Reliable and great service

    I’ve been a customer here for several years. Every visit is consistently professional, thorough, and efficient. I wouldn't trust my Acura anywhere else.

  • Kimberly Tran

    August 25, 2025 · Experience August 25, 2025

    Verified customer

    Fantastic experience with this dealer

    Everything was perfect during my last service visit. They were polite, professional, and kept me in the loop. The car was washed and ready on time.

  • Joseph "Joe" Ramsey

    July 9, 2025 · Experience July 9, 2025

    Verified customer

    Always a great service visit

    They always keep my RDX running in peak condition. The team is very knowledgeable and the waiting area is super comfortable to work from.

  • Mindy Thaler

    April 25, 2025 · Experience April 25, 2025

    Verified customer

    Extremely frustrating repair process

    Car was there for four days for a simple part replacement. No one updated me, I had to keep calling to check the status. Very disorganized lately.

  • Marco Arredondo

    April 25, 2025 · Experience April 25, 2025

    Verified customer

    Professionalism at its best

    I had an issue with my electronics and they diagnosed it quickly. Friendly staff, great coffee, and the repair was done right the first time.

  • Shelley Ross

    March 29, 2025 · Experience March 29, 2025

    Verified customer

    Amazing Acura dealer, great service

    I’ve been coming here for years. They always treat my vehicle with care and the service staff is excellent. Very fair pricing for a dealership.

  • CHARLES BUTLER

    December 25, 2024 · Experience December 25, 2024

    Verified customer

    Good service, solid Acura dealership

    Generally very happy with the maintenance here. My only complaint is they sometimes try to push additional services I don't feel are necessary yet.

  • Michael Brooks

    December 13, 2024 · Experience December 13, 2024

    Verified customer

    Excellent maintenance and customer care

    My service advisor is always super helpful and keeps me informed. The whole team is top tier and really cares about customer satisfaction.

  • Driver

    September 3, 2024 · Experience September 3, 2024

    Verified customer

    Good dealership for routine repairs

    Staff is nice and the shop is clean. It’s a bit pricey but you get quality parts and expert mechanics, which is worth it for my Acura.