Plaza Cadillac

3.6Average · 16 reviews · 16 verifiedClaimed profile

16 reviews

  • SERVICE

    May 18, 2026 · Experience May 18, 2026

    Verified customer

    Okay but could be better

    The repair seems solid but the communication during the process was pretty poor. Had to keep calling for updates.

  • Anita Hermann

    April 18, 2026 · Experience April 18, 2026

    Verified customer

    Always a pleasure dealing with them

    Friendly staff, clean shop, and they know the Cadillac brand inside and out. Always get my maintenance done here.

  • Barbara Farina

    March 29, 2026 · Experience March 29, 2026

    Verified customer

    Never fixed my engine issue

    Paid a lot for diagnostics and they told me it was fixed, but the problem started up again the next day. Totally frustrated.

  • Mark Sullivan

    January 22, 2026 · Experience January 22, 2026

    Verified customer

    Best Cadillac service in the area

    They fixed my suspension perfectly and had the parts in stock ready to go. The technician kept me informed the whole time.

  • Amanda Rojas

    December 25, 2025 · Experience December 25, 2025

    Verified customer

    High quality care for my car

    I trust this shop completely. They are honest about what needs to be fixed and never try to upsell me on junk I don't need.

  • Evelyn Marsh

    December 14, 2025 · Experience December 14, 2025

    Verified customer

    Professional and very thorough staff

    The service department is top notch. They found a small issue before it became a bigger one, saving me time and money.

  • Donald Lizotte

    November 13, 2025 · Experience November 13, 2025

    Verified customer

    Top notch professionals here

    Everything was perfect. The shop is well run and they clearly know how to handle high-end vehicles with care.

  • Auriana Stevens

    August 14, 2025 · Experience August 14, 2025

    Verified customer

    Waited all day for nothing

    Scheduled an appointment a week in advance and they still didn't have the part ready. Waste of my day off.

  • Denise Cabrera

    June 12, 2025 · Experience June 12, 2025

    Verified customer

    Excellent attention to detail

    Love coming here for service. They treat my car like their own and always provide a detailed report of everything checked.

  • Kassandra Gomez

    June 12, 2025 · Experience June 12, 2025

    Verified customer

    Average service for the price

    They do decent work but I feel like I'm always waiting around longer than they say. Wish they had better time management.

  • Max Lane

    May 12, 2025 · Experience May 12, 2025

    Verified customer

    Okay service, but quite expensive

    The work they did on my Cadillac was fine, but the prices for simple parts seem a bit inflated compared to others.

  • Deborah Salas

    February 22, 2025 · Experience February 22, 2025

    Verified customer

    Communication is really lacking here

    My car was there for three days and nobody called me back with an update until I finally reached out myself.

  • Marie Dupont

    February 5, 2025 · Experience February 5, 2025

    Verified customer

    Great staff, fair prices

    Really happy with the service I got. A little bit of a wait, but they kept me updated the whole time which helped.

  • Robert Hayes

    December 30, 2024 · Experience December 30, 2024

    Verified customer

    Professional Cadillac dealership service

    They did a great job on my oil change and inspection. Everything was done right and the price was fair for a dealer.

  • Edward Pollick

    December 14, 2024 · Experience December 14, 2024

    Verified customer

    Mixed results on recent visit

    Service was okay but they forgot to reset my dashboard light. Had to go back to get it done properly.

  • Samantha Poole

    November 7, 2024 · Experience November 7, 2024

    Verified customer

    Good parts, bad scheduling

    The technician was friendly but getting an appointment that actually sticks is hit or miss. Overall an okay experience.