really poor service
Review of Plaza Cadillac Service Department by Douglas Farrell · March 14, 2026
2/5
brought my cadillac in for a simple rattling sound and they kept it for two days just to tell me they couldnt find it. felt like a waste of time.
More reviews of Plaza Cadillac Service Department
- Verified customer
Michelle Duarte
July 27, 2026 · Experience July 27, 2026
top tier service
the team here is really professional. they replaced my battery and did a quick inspection in record time. i never have to wait long at this place.
- Verified customer
Samuel Grauer
July 21, 2026 · Experience July 21, 2026
amazing service team
the service advisor mike was excellent. he kept me informed throughout the repair of my transmission. everything is running perfectly now. really great.
- Verified customer
Felipe Freitas
May 15, 2026 · Experience May 15, 2026
wonderful staff
everyone is so polite and helpful. they treat you like family and really know these cars inside and out. i appreciate the honest advice i get here.
- Verified customer
Kevin Doyle
November 12, 2025 · Experience November 12, 2025
very pleased
the service department is excellent. i had a sensor light come on and they took care of it immediately while i waited. great customer service.