Michelle Duarte
July 27, 2026 · Experience July 27, 2026
top tier service
the team here is really professional. they replaced my battery and did a quick inspection in record time. i never have to wait long at this place.
Plaza Cadillac Service Department
4.1Great · 10 reviews · 10 verifiedUnclaimed
10 reviews
- Verified customer
- Verified customer
Samuel Grauer
July 21, 2026 · Experience July 21, 2026
amazing service team
the service advisor mike was excellent. he kept me informed throughout the repair of my transmission. everything is running perfectly now. really great.
- Verified customer
Felipe Freitas
May 15, 2026 · Experience May 15, 2026
wonderful staff
everyone is so polite and helpful. they treat you like family and really know these cars inside and out. i appreciate the honest advice i get here.
- Verified customer
Douglas Farrell
March 14, 2026 · Experience March 14, 2026
really poor service
brought my cadillac in for a simple rattling sound and they kept it for two days just to tell me they couldnt find it. felt like a waste of time.
- Verified customer
Kevin Doyle
November 12, 2025 · Experience November 12, 2025
very pleased
the service department is excellent. i had a sensor light come on and they took care of it immediately while i waited. great customer service.
- Verified customer
Cheryl Swinburn
October 13, 2025 · Experience October 13, 2025
always reliable
i have been coming to plaza for years and they have never let me down. my vehicle is always ready when they say it will be. excellent work.
- Verified customer
Kathryn Beltran
October 3, 2025 · Experience October 3, 2025
never going back
they overcharged me for an oil change and then tried to sell me a bunch of stuff i didnt need. very pushy and unprofessional behavior here.
- Verified customer
Jeffrey Hobbs
February 6, 2025 · Experience February 6, 2025
decent work
service was okay. they fixed the issue, but they could have communicated better on the timing. i had to call them twice to get an update on my car.
- Verified customer
Nicholas Reed
December 15, 2024 · Experience December 15, 2024
excellent care
i brought my escalade in for a major service. they were thorough and checked everything. they even gave me a loaner car which was very convenient.
- Verified customer
Joyce Tabeling
November 4, 2024 · Experience November 4, 2024
great experience
they did a complete brake job on my xts. the price was reasonable and they even washed the car for me. happy with the outcome and the speed.