Terrible customer service experience
Review of Polaris of Gainesville by Lisa Claffey · June 9, 2025
1/5
The manager was incredibly rude when I asked about my warranty. I've bought two units here, but never again after today.
More reviews of Polaris of Gainesville
- Verified customer
Suzanne
July 31, 2026 · Experience July 31, 2026
Top level maintenance service
They fixed an issue another dealer couldn't figure out. I'm so relieved to have it running perfectly again. Fantastic shop.
- Verified customer
Jack Weaver
July 6, 2026 · Experience July 6, 2026
Professional and helpful
Good experience buying my first ATV here. They explained the safety features clearly and answered all my questions.
- Verified customer
Barbara Lemons
May 15, 2026 · Experience May 15, 2026
Great service from the team
Staff is super knowledgeable about the parts I needed for my older Polaris. They saved me from buying the wrong kit.
- Verified customer
Josephq Knick
March 5, 2026 · Experience March 5, 2026
Avoid for service work
They promised to fix my transmission but the issue came back the next day. They refused to fix it without charging me more.