Ponce De Leon

3.6Average · 19 reviews · 19 verifiedClaimed profile

19 reviews

  • Thomas Reyes

    July 30, 2026 · Experience July 30, 2026

    Verified customer

    Lack of transparency on fees

    The initial price seemed great but they added a bunch of hidden fees at the end. Not the most transparent business practices I've encountered.

  • Joyce Tillman

    June 7, 2026 · Experience June 7, 2026

    Verified customer

    Sold me a lemon

    Transmission failed within a week. They refused to do anything about it. Unethical and dishonest business. Do not trust them with your money.

  • Steven Alvarez

    June 6, 2026 · Experience June 6, 2026

    Verified customer

    Good selection, smooth financing process

    Happy with my purchase. The finance department moved a little slow, but they got me a good interest rate. The car was clean and ready when promised.

  • Nancy J. Walker

    June 6, 2026 · Experience June 6, 2026

    Verified customer

    Easy and stress-free car buying

    Really enjoyed working with the team here. They made the paperwork easy and the trade-in offer was better than what I got elsewhere. Very pleased.

  • Katherine Silva

    April 16, 2026 · Experience April 16, 2026

    Verified customer

    Pushy sales tactics ruined it

    Had to deal with a pushy salesperson who wouldn't take 'no' for an answer regarding add-ons. It made the whole experience unpleasant.

  • Brian Orlick

    February 8, 2026 · Experience February 8, 2026

    Verified customer

    Great experience, very satisfied

    Very professional and friendly folks. They made the car buying process very easy and transparent. I'm really happy with my purchase today.

  • Matthew Sullivan

    January 6, 2026 · Experience January 6, 2026

    Verified customer

    Long wait for paperwork

    The sales process was fine but the finance office took forever to finalize everything. They should have had the papers ready to go.

  • Melissa Smith

    January 5, 2026 · Experience January 5, 2026

    Verified customer

    Fantastic customer service and selection

    Very happy with my new car. The process was fast and they went out of their way to make sure I got the financing I needed. Thanks guys!

  • SERVICE

    January 2, 2026 · Experience January 2, 2026

    Verified customer

    Fair prices and great service

    I bought a used pickup truck here. The whole team was helpful and the trade-in on my old work van was fair. Very happy with the deal.

  • Louis Monacello

    December 1, 2025 · Experience December 1, 2025

    Verified customer

    Slow service and disorganized team

    Everything took three times longer than necessary. Miscommunication between the sales desk and finance really made a simple purchase a stressful nightmare.

  • Marco Arredondo

    July 27, 2025 · Experience July 27, 2025

    Verified customer

    Quick, professional, and easy transaction

    They were very helpful getting me into my new car. Trade-in went well and the finance guy had me out the door in under an hour.

  • Driver

    July 21, 2025 · Experience July 21, 2025

    Verified customer

    Decent dealership with honest sales

    Traded in my SUV and the process was fair. No crazy pressure tactics. The car needed a bit of detailing before delivery, but otherwise good experience.

  • John Knapek

    July 10, 2025 · Experience July 10, 2025

    Verified customer

    Terrible follow up on missing keys

    Bought the car and they lost the spare key. Promised to send it but never did. Keep getting the runaround when I call to check.

  • Michael Pisano

    May 31, 2025 · Experience May 31, 2025

    Verified customer

    Great inventory and fair trade-ins

    I found the perfect SUV here. The team was super helpful with the financing and the whole purchase was very quick. I'd definitely recommend them.

  • Christine Rowland

    March 19, 2025 · Experience March 19, 2025

    Verified customer

    Best local spot for a used car

    Staff was friendly and didn't hover while I looked at cars. They answered all my questions honestly and made the financing process totally painless.

  • Emily Campbell

    March 18, 2025 · Experience March 18, 2025

    Verified customer

    Worst customer service ever

    Bought a car and the check engine light came on 50 miles later. They refused to help or offer a loaner. Avoid this place like the plague.

  • Rodney Rubright

    February 8, 2025 · Experience February 8, 2025

    Verified customer

    Highly recommend this dealership

    Very professional and honest sales staff. They gave me a great deal on my trade-in. No hidden surprises, just a really smooth process all around.

  • Edward Pollick

    January 6, 2025 · Experience January 6, 2025

    Verified customer

    Great buying experience, no games

    Found a great truck here. The sales guy, Marcus, was awesome. Straightforward pricing, fair trade-in value on my old sedan, and I was out in record time.

  • Larry Ashford

    December 22, 2024 · Experience December 22, 2024

    Verified customer

    Professional team and great inventory

    I bought a used sedan and the whole experience was great. They were transparent about everything. Will definitely consider coming back for the next car.