Hidden fees and poor communication
Review of Ponce De Leon Springs by Matthew Cole · August 5, 2026
2/5
Had an issue with extra charges I wasn't told about during booking. Very frustrating experience for a simple rental.
More reviews of Ponce De Leon Springs
- Verified customer
Janet Ocampo
May 6, 2026 · Experience May 6, 2026
Very friendly staff at front desk
They were helpful and answered all my questions about the rental terms. Would definitely use them again for my next trip.
- Verified customer
Deb McCall
March 20, 2026 · Experience March 20, 2026
Unprofessional and very long wait
Waited over 40 minutes for someone to help me even though I had a reservation. The car wasn't cleaned properly inside either.
- Verified customer
Peter Vance
March 18, 2026 · Experience March 18, 2026
Good experience overall for rental
Solid service and good pricing compared to the big chains at the airport. Happy with my choice.
- Verified customer
ANN KELLY
February 20, 2026 · Experience February 20, 2026
Quick and easy rental experience
Everything was perfect. The paperwork was ready when I got there and the car was in great condition. I highly recommend them.