Avoid this service department

Review of Prestige Volkswagen by Christine Rowland · September 1, 2024

1/5

They promised my car would be ready by Friday. I showed up and it wasn't even looked at. Rude service advisor and zero accountability.

More reviews of Prestige Volkswagen

  • Chris Heywang

    July 31, 2026 · Experience July 31, 2026

    Verified customer

    Solid experience buying my GTI

    Worked with Sarah to pick up a new Golf GTI. Financing was smooth and she was really knowledgeable about the tech packages. Only knocked off a star because the wait for the detailing team was longer than promised.

  • Aaron

    July 5, 2026 · Experience July 5, 2026

    Verified customer

    Helpful staff and nice cars

    The sales process for my ID.4 was quick and efficient. Just wish the showroom had more coffee options!

  • Adam Kessler

    May 11, 2026 · Experience May 11, 2026

    Verified customer

    Good service for my Jetta

    Took my Jetta in for a 20k service. Mike at the desk was super professional. They got the parts in fast and the work was solid, just took about an hour longer than estimated to finish up.

  • Deborah Gannon

    February 13, 2026 · Experience February 13, 2026

    Verified customer

    Amazing service and friendly team

    I absolutely love my new Taos! David made the whole trade-in process on my old sedan incredibly easy. The financing team got me a great rate that beat my bank's offer. Definitely recommend.