Prestige Volkswagen

3.7Average · 19 reviews · 19 verifiedClaimed profile

19 reviews

  • Chris Heywang

    July 31, 2026 · Experience July 31, 2026

    Verified customer

    Solid experience buying my GTI

    Worked with Sarah to pick up a new Golf GTI. Financing was smooth and she was really knowledgeable about the tech packages. Only knocked off a star because the wait for the detailing team was longer than promised.

  • Aaron

    July 5, 2026 · Experience July 5, 2026

    Verified customer

    Helpful staff and nice cars

    The sales process for my ID.4 was quick and efficient. Just wish the showroom had more coffee options!

  • Adam Kessler

    May 11, 2026 · Experience May 11, 2026

    Verified customer

    Good service for my Jetta

    Took my Jetta in for a 20k service. Mike at the desk was super professional. They got the parts in fast and the work was solid, just took about an hour longer than estimated to finish up.

  • Deborah Gannon

    February 13, 2026 · Experience February 13, 2026

    Verified customer

    Amazing service and friendly team

    I absolutely love my new Taos! David made the whole trade-in process on my old sedan incredibly easy. The financing team got me a great rate that beat my bank's offer. Definitely recommend.

  • Richard Scholl

    January 30, 2026 · Experience January 30, 2026

    Verified customer

    Top notch VW sales team

    Great selection of SUVs. Everything was clear, transparent, and quick.

  • Peter Vance

    January 26, 2026 · Experience January 26, 2026

    Verified customer

    Smooth sailing for my purchase

    Everything from test drive to financing was seamless. Very impressed with the staff here.

  • Aliah

    January 13, 2026 · Experience January 13, 2026

    Verified customer

    Five stars for the team

    Super easy to deal with, highly transparent with pricing. A great dealership.

  • Aaron Whitehead

    December 3, 2025 · Experience December 3, 2025

    Verified customer

    Complete waste of time

    Sat in the waiting room for four hours just to be told they didn't have the part after all. Extremely disorganized and disappointing.

  • Samuel Grauer

    November 9, 2025 · Experience November 9, 2025

    Verified customer

    Professional and fast

    They got me in and out for my routine oil change within the hour.

  • Nicholas Reed

    September 10, 2025 · Experience September 10, 2025

    Verified customer

    Good trade in value

    Gave me a fair price for my trade-in. The new Jetta is awesome.

  • Connie Melendy

    August 26, 2025 · Experience August 26, 2025

    Verified customer

    Terrible customer service experience

    Finance manager was pushy and rude when I refused the extended warranty. Never going back.

  • Tim Edwards

    July 4, 2025 · Experience July 4, 2025

    Verified customer

    Mixed feelings on repair

    The mechanic knows his stuff but the front desk makes it hard. Good work, poor coordination.

  • Jerry Sampson

    March 27, 2025 · Experience March 27, 2025

    Verified customer

    Best car buying experience yet

    Sarah in sales was a rockstar. Traded in my truck and walked out with a Tiguan in record time.

  • Pamela Thompson

    February 25, 2025 · Experience February 25, 2025

    Verified customer

    Highly recommend Prestige VW

    Bought my second VW here and wouldn't go anywhere else. Top shelf service.

  • Alexander Reyna

    January 27, 2025 · Experience January 27, 2025

    Verified customer

    Decent service but busy

    They do good work on the cars, but the shop is always slammed. Expect to wait a while even if you have an appointment.

  • David Caplan

    November 27, 2024 · Experience November 27, 2024

    Verified customer

    Excellent buying experience

    The team at Prestige VW is fantastic. No pressure, just helpful answers.

  • Suzanne

    November 12, 2024 · Experience November 12, 2024

    Verified customer

    Fantastic VW service team

    They handled my recall work perfectly. Quick, efficient, and they cleaned my car too.

  • Matthew Cruz

    September 15, 2024 · Experience September 15, 2024

    Verified customer

    Communication is a major issue

    Brought in my Passat for a check engine light. Nobody called me for two days. When I finally showed up, they couldn't even tell me if they had the part in stock. Pretty frustrating lack of updates.

  • Christine Rowland

    September 1, 2024 · Experience September 1, 2024

    Verified customer

    Avoid this service department

    They promised my car would be ready by Friday. I showed up and it wasn't even looked at. Rude service advisor and zero accountability.