Rude service manager
Review of Proctor Acura by Jennifer Ortiz · January 30, 2026
2/5
Tried to explain my issue but the manager was dismissive. Never had such bad service at an Acura dealer.
More reviews of Proctor Acura
- Verified customer
Chris Heywang
August 1, 2026 · Experience August 1, 2026
Average service appointment
The work was done correctly, but they always try to upsell you on filters and fluids you don't need.
- Verified customer
Driver
July 24, 2026 · Experience July 24, 2026
Best car buying experience
Professional, polite, and very fast. I was in and out in under two hours with my new vehicle.
- Verified customer
Steve Crowthers
June 22, 2026 · Experience June 22, 2026
Never going back
They damaged my bumper while moving it in the shop and refused to take responsibility for the repair.
- Verified customer
Aaron Whitehead
December 15, 2025 · Experience December 15, 2025
Excellent Acura dealership
Always treated with respect here. The service department is clean, efficient, and they always use genuine OEM parts.