Robert Michael Goynes
July 16, 2026 · Experience July 16, 2026
Average experience
The work was done correctly but the quote I got over the phone changed when I arrived. It was only twenty bucks more, but still annoying.
14 reviews
- Verified customer
- Verified customer
Connie Galietti
June 23, 2026 · Experience June 23, 2026
Good place for service
Standard dealer service. A bit pricey but I trust them with my Honda more than the local chain shops. They do quality work every time.
- Verified customer
Matthew Sullivan
May 13, 2026 · Experience May 13, 2026
Very happy
I have been coming to Proctor for years and the service is always consistent. They never try to push unnecessary work on me. Very honest.
- Verified customer
James Tooley
May 7, 2026 · Experience May 7, 2026
Terrible experience
Went in for a simple repair and they made it worse. Now my engine light is on and they want to charge me more to fix what they broke. Never again.
- Verified customer
Shirley Amos
April 3, 2026 · Experience April 3, 2026
Very professional
I had my oil changed here and they were very quick. They also did a free multipoint inspection which gave me peace of mind about my tires.
- Verified customer
Ryan Caldwell
March 27, 2026 · Experience March 27, 2026
Long wait and bad communication
Dropped my car for an appointment at 8am and didnt hear back until 4pm. They said they were too busy to get to it. Frustrating day without a car.
- Verified customer
Charlie Roessler
September 14, 2025 · Experience September 14, 2025
Reliable dealership
Good service, though sometimes the wait times are a little unpredictable. Otherwise, I am happy with the work they do on my Pilot.
- Verified customer
Jonathan Meyers
March 2, 2025 · Experience March 2, 2025
Fast and friendly
Really liked the service here. The guys at the desk were very transparent about the costs. No hidden charges and everything was explained clearly.
- Verified customer
Beth Covarrubias
February 25, 2025 · Experience February 25, 2025
Great customer service
Everything from booking the appointment to picking up the car was perfect. They even washed my car, which was a nice bonus. Thanks guys.
- Verified customer
Sagoingne
December 23, 2024 · Experience December 23, 2024
Decent job
They fixed my brake issue efficiently. The price was competitive and the staff was very respectful. I have no major complaints about this visit.
- Verified customer
Jered Hess
December 22, 2024 · Experience December 22, 2024
Excellent service
The service team here is top notch. My accord is running great thanks to the hard work of the techs. I will definitely keep coming back here.
- Verified customer
ANN KELLY
November 9, 2024 · Experience November 9, 2024
Highly recommend
I needed a new battery and they were able to swap it out while I waited. In and out in less than forty minutes. Great experience today.
- Verified customer
Maria Sanchez
October 19, 2024 · Experience October 19, 2024
Great service department
Took my CR-V in for the scheduled maintenance. Mike was the service advisor and he was excellent. Everything was done early and the car is quiet now.
- Verified customer
Ashley Vaughn
August 31, 2024 · Experience August 31, 2024
Excellent experience
My civic had an issue with the infotainment system. They updated the software and it works like new again. The waiting room was clean and comfy.