Terrible communication from service desk
Review of Proctor Subaru by Auriana Stevens · August 1, 2026
2/5
They kept my car for an extra day without calling to let me know. Pauline was polite but the lack of updates was really irritating.
More reviews of Proctor Subaru
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Jack Weaver
July 21, 2026 · Experience July 21, 2026
Easy financing and helpful staff
Jay helped me secure a great rate on my Outback lease. The whole process was transparent and much faster than I expected.
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Jay Tass
May 3, 2026 · Experience May 3, 2026
Good service, just need more parts
They fixed my Forester quickly, but they had to wait two days for a part. Sagoingne provided a loaner which was great.
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Mark Kijas
June 10, 2025 · Experience June 10, 2025
Average service, nothing special today
Justin was friendly, but my car came back a bit messy after the interior cleaning. Not terrible, just not up to their usual standard.
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Pauline Pfeffer
May 17, 2025 · Experience May 17, 2025
Subaru experts through and through
Erich explained the new safety features in my car so well. I felt very safe and confident driving off the lot.