Auriana Stevens
August 1, 2026 · Experience August 1, 2026
Terrible communication from service desk
They kept my car for an extra day without calling to let me know. Pauline was polite but the lack of updates was really irritating.
11 reviews
- Verified customer
- Verified customer
Jack Weaver
July 21, 2026 · Experience July 21, 2026
Easy financing and helpful staff
Jay helped me secure a great rate on my Outback lease. The whole process was transparent and much faster than I expected.
- Verified customer
Jay Tass
May 3, 2026 · Experience May 3, 2026
Good service, just need more parts
They fixed my Forester quickly, but they had to wait two days for a part. Sagoingne provided a loaner which was great.
- Verified customer
Mark Kijas
June 10, 2025 · Experience June 10, 2025
Average service, nothing special today
Justin was friendly, but my car came back a bit messy after the interior cleaning. Not terrible, just not up to their usual standard.
- Verified customer
Pauline Pfeffer
May 17, 2025 · Experience May 17, 2025
Subaru experts through and through
Erich explained the new safety features in my car so well. I felt very safe and confident driving off the lot.
- Verified customer
Erich Metz
April 12, 2025 · Experience April 12, 2025
Five star service department for sure
Kevin helped me get my brakes sorted last minute. They stayed late to make sure the part was installed correctly. Truly amazing service.
- Verified customer
Jered Hess
April 11, 2025 · Experience April 11, 2025
Always a great experience at Proctor
Jack is my go-to service advisor. He always gives me an honest update on my Crosstrek. Reliable service every single time.
- Verified customer
Justin Lawson
March 2, 2025 · Experience March 2, 2025
Helpful staff and quick turnaround
Auriana helped me with my 60k mile service. They were professional, kept me updated, and finished exactly when they said they would.
- Verified customer
Sagoingne
January 16, 2025 · Experience January 16, 2025
Friendly dealership with expert knowledge
Debbie really knows the Subaru lineup inside and out. She helped me compare models and didn't pressure me into anything expensive.
- Verified customer
Debbie Boyette-Norris
November 9, 2024 · Experience November 9, 2024
Perfect purchase experience today
Mark made sure my trade-in value was fair and the purchase of my new Ascent was a breeze. Best dealership in Tallahassee.
- Verified customer
Samantha Poole
August 28, 2024 · Experience August 28, 2024
Service department is always overwhelmed
I had an appointment but still sat for three hours for a simple oil change. Jered was nice but the system is broken.