Rick Case Hyundai

4.2Great · 15 reviews · 15 verifiedClaimed profile

15 reviews

  • The Outlaw Olive

    July 23, 2026 · Experience July 23, 2026

    Verified customer

    Fair trade-in and helpful staff

    I traded my old sedan for a new hybrid. The process was straightforward, though the credit check took a little longer than I liked. Still a positive experience.

  • Lori Kennedy

    April 5, 2026 · Experience April 5, 2026

    Verified customer

    Love my new Santa Fe

    The whole team made this the easiest car purchase I have ever made. No hidden fees and the car was detailed beautifully when I picked it up.

  • Erich Metz

    February 26, 2026 · Experience February 26, 2026

    Verified customer

    Poor communication regarding my repair

    I dropped off my car for a recall fix and they kept it for three days without calling me once. I had to chase them down for updates.

  • Rodney Rubright

    February 20, 2026 · Experience February 20, 2026

    Verified customer

    Quick and easy maintenance visit

    Scheduled my tire rotation online and the team got me in and out in under an hour. Very efficient service center compared to others in Plantation.

  • Robert Hayes

    December 3, 2025 · Experience December 3, 2025

    Verified customer

    Fantastic customer service from start

    Came in for an Ioniq and was impressed by the inventory. The team didn't pressure me into any add-ons I didn't need. Truly a great atmosphere here.

  • Alexander Reyna

    November 15, 2025 · Experience November 15, 2025

    Verified customer

    Great shop, very professional team

    Took my Santa Cruz in for scheduled maintenance and everything was handled perfectly. They even washed it for me. I appreciate the attention to detail.

  • Laura Pittman

    October 3, 2025 · Experience October 3, 2025

    Verified customer

    Solid deal on my new Palisade

    The pricing was transparent and fair. My only minor issue was the paperwork took a little longer than expected, but otherwise a great experience at the dealership.

  • Marco Arredondo

    August 30, 2025 · Experience August 30, 2025

    Verified customer

    Extremely helpful and patient staff

    Sarah helped me weigh all my options before picking an SUV. She was patient and answered every question I had about the warranty packages. Excellent service.

  • Melissa Smith

    July 30, 2025 · Experience July 30, 2025

    Verified customer

    Hidden charges on the final bill

    I was quoted one price for a repair but the bill ended up being much higher when I picked up the keys. Nobody could explain the discrepancy clearly.

  • Christopher Geist

    June 26, 2025 · Experience June 26, 2025

    Verified customer

    Best experience purchasing a Hyundai

    Marcus is a rockstar. He worked hard to get my financing approved despite my tight budget. I walked out with a reliable car and a smile.

  • Beth Hartstein

    May 14, 2025 · Experience May 14, 2025

    Verified customer

    Good service but long wait

    The team was professional and my Elantra is running great after the oil change. Only took off a star because I waited about two hours for the work to finish.

  • Linda Carter

    March 2, 2025 · Experience March 2, 2025

    Verified customer

    Average service experience this time

    Work was completed fine, but the lobby was crowded and loud. The service desk was a bit overwhelmed today, so things were moving slow.

  • Dave Richard

    October 22, 2024 · Experience October 22, 2024

    Verified customer

    Best Hyundai buying experience ever

    Bought a new Tucson yesterday and the process was so smooth. Marcus made sure I understood all the tech features before I left the lot. Highly recommend.

  • Brian Orlick

    October 6, 2024 · Experience October 6, 2024

    Verified customer

    Highly recommend this dealership

    Everything about this place is top notch. From the moment I walked in, I felt valued. My new car is perfect and the sales team was very transparent.

  • David Caplan

    September 14, 2024 · Experience September 14, 2024

    Verified customer

    Fast financing and great trade in

    Traded in my old Sonata and got a fair price. Financing took less than 30 minutes with Sarah. I am very happy with my new Kona.