Poor communication regarding my repair
Review of Rick Case Hyundai by Erich Metz · February 26, 2026
1/5
I dropped off my car for a recall fix and they kept it for three days without calling me once. I had to chase them down for updates.
More reviews of Rick Case Hyundai
- Verified customer
The Outlaw Olive
July 23, 2026 · Experience July 23, 2026
Fair trade-in and helpful staff
I traded my old sedan for a new hybrid. The process was straightforward, though the credit check took a little longer than I liked. Still a positive experience.
- Verified customer
Lori Kennedy
April 5, 2026 · Experience April 5, 2026
Love my new Santa Fe
The whole team made this the easiest car purchase I have ever made. No hidden fees and the car was detailed beautifully when I picked it up.
- Verified customer
Rodney Rubright
February 20, 2026 · Experience February 20, 2026
Quick and easy maintenance visit
Scheduled my tire rotation online and the team got me in and out in under an hour. Very efficient service center compared to others in Plantation.
- Verified customer
Robert Hayes
December 3, 2025 · Experience December 3, 2025
Fantastic customer service from start
Came in for an Ioniq and was impressed by the inventory. The team didn't pressure me into any add-ons I didn't need. Truly a great atmosphere here.