Terrible communication after sale
Review of Rick Hendrick Chevrolet Naples by Teddy Pospiech · November 14, 2025
1/5
Sales staff is friendly until you sign, then they vanish. Still waiting on my paperwork after three weeks of calling.
More reviews of Rick Hendrick Chevrolet Naples
- Verified customer
Shawn Barrett
June 12, 2026 · Experience June 12, 2026
Fast and helpful staff
Josh made sure I had all the info on my warranty. Excellent service and definitely a great place to buy a car.
- Verified customer
Carol Ivanov
June 10, 2026 · Experience June 10, 2026
Great new car purchase
Josh was awesome to work with. He found the exact trim I wanted and got it transferred in from another lot.
- Verified customer
Joshua Bennett
March 27, 2026 · Experience March 27, 2026
Disappointing customer service
Had an issue with a part that was installed wrong. Took me way too many phone calls to get anyone to acknowledge it.
- Verified customer
Kimberly Tran
January 22, 2026 · Experience January 22, 2026
Exceptional service department
They took care of my recall service super fast. Everyone in the service lobby was very courteous and helpful.