Great quality but long wait
Review of RIMOWA Madison Store by Erich Metz · May 3, 2026
4/5
Staff is excellent but I had to wait nearly twenty minutes just for someone to grab my item.
More reviews of RIMOWA Madison Store
- Verified customer
Silvia Rodriguez
April 2, 2026 · Experience April 2, 2026
Super fast and helpful
Fixed my handle in five minutes. Great service and the staff is really nice, especially Marcus.
- Verified customer
Jeffrey Hobbs
December 13, 2025 · Experience December 13, 2025
High quality luggage and great staff
Fantastic service. The team helped me choose the right suitcase for travel and showed me all the features.
- Verified customer
Deborah Salas
November 16, 2025 · Experience November 16, 2025
Super helpful for repairs
They fixed my wheel quickly and were so friendly about it. Such a relief to have it done right.
- Verified customer
Barbara Ellis
November 6, 2025 · Experience November 6, 2025
Excellent experience with the staff
They were incredibly professional and took the time to show me the different sizes. I'm very satisfied.