Parts are fine but service is slow
Review of Rountree-Moore Ford Parts by Joseph "Joe" Ramsey · August 7, 2026
3/5
The parts are good quality, but the front counter can be really slow when they get busy with mechanics.
More reviews of Rountree-Moore Ford Parts
- Verified customer
Sandra Pope
August 7, 2026 · Experience August 7, 2026
Wrong part provided twice
Very annoying experience. They gave me the wrong brake pads twice. Hard to trust their expertise after that mess.
- Verified customer
Jay Tass
July 2, 2026 · Experience July 2, 2026
Best parts department in town
Genuine parts, great advice, and super fast checkout every single time I visit for my shop supplies.
- Verified customer
Eleanor Apuzzo
June 22, 2026 · Experience June 22, 2026
Lost my order completely
Ordered a mirror assembly two weeks ago and they still can't find it. Extremely frustrated by the lack of communication.
- Verified customer
Diane Bodiford
May 23, 2026 · Experience May 23, 2026
Quick parts lookup and friendly staff
Needed a specific coolant hose for my F-150. Mike had it pulled and ready in five minutes. Great service.