Rountree-Moore Ford Parts

4.0Great · 15 reviews · 15 verifiedClaimed profile

15 reviews

  • Joseph "Joe" Ramsey

    August 7, 2026 · Experience August 7, 2026

    Verified customer

    Parts are fine but service is slow

    The parts are good quality, but the front counter can be really slow when they get busy with mechanics.

  • Sandra Pope

    August 7, 2026 · Experience August 7, 2026

    Verified customer

    Wrong part provided twice

    Very annoying experience. They gave me the wrong brake pads twice. Hard to trust their expertise after that mess.

  • Jay Tass

    July 2, 2026 · Experience July 2, 2026

    Verified customer

    Best parts department in town

    Genuine parts, great advice, and super fast checkout every single time I visit for my shop supplies.

  • Eleanor Apuzzo

    June 22, 2026 · Experience June 22, 2026

    Verified customer

    Lost my order completely

    Ordered a mirror assembly two weeks ago and they still can't find it. Extremely frustrated by the lack of communication.

  • Diane Bodiford

    May 23, 2026 · Experience May 23, 2026

    Verified customer

    Quick parts lookup and friendly staff

    Needed a specific coolant hose for my F-150. Mike had it pulled and ready in five minutes. Great service.

  • Jason Ensey

    November 30, 2025 · Experience November 30, 2025

    Verified customer

    Professional and fast service

    Called ahead to see if a sensor was in stock. They held it for me and installed it quickly.

  • Ronald Guerrero

    August 27, 2025 · Experience August 27, 2025

    Verified customer

    Helpful staff made it easy

    Needed a new key fob programmed. They handled the whole thing in under twenty minutes for a fair price.

  • Christine Crane

    May 23, 2025 · Experience May 23, 2025

    Verified customer

    Great customer service from the team

    Every time I go in for parts for my truck, the team is professional and gets me sorted out fast.

  • Connie Galietti

    May 15, 2025 · Experience May 15, 2025

    Verified customer

    Experts at finding obscure parts

    I came in with a weird sensor issue on my old Ranger. The guy at the desk knew exactly what part I needed.

  • Driver

    May 10, 2025 · Experience May 10, 2025

    Verified customer

    Long wait for special orders

    Took way too long for a simple alternator to arrive. Communication about the status was almost non-existent.

  • Emily Hartman

    April 16, 2025 · Experience April 16, 2025

    Verified customer

    Good stock but pricey

    They always have what I need for my Explorer, but you definitely pay a premium for official Ford parts.

  • Sagoingne

    April 5, 2025 · Experience April 5, 2025

    Verified customer

    Top notch support

    I trust these guys with my fleet maintenance parts. Always correct, always fast, and always very helpful.

  • Beth Hartstein

    October 22, 2024 · Experience October 22, 2024

    Verified customer

    Excellent experience as always

    Needed a headlight assembly for my Mustang. They pulled the inventory immediately and had me on my way.

  • John Knapek

    September 28, 2024 · Experience September 28, 2024

    Verified customer

    Always have what I need

    Consistent service here. They always stock common Ford filters and parts. Never have to wait long.

  • Evelyn Marsh

    September 24, 2024 · Experience September 24, 2024

    Verified customer

    Friendly crew helped me out

    Staff is nice and helpful. They helped me find the right windshield wipers for my car in just a minute.