Rush Truck Centers – Lake City

4.0Great · 19 reviews · 19 verifiedClaimed profile

19 reviews

  • Jered Hess

    June 23, 2026 · Experience June 23, 2026

    Verified customer

    Lost my appointment and wasted time

    Showed up for a scheduled drop-off and they had no record of it. Very unprofessional and zero accountability.

  • Kris Tyler

    June 8, 2026 · Experience June 8, 2026

    Verified customer

    Excellent service department

    Brought in my truck for a major engine rebuild. James handled the logistics perfectly and kept us updated weekly.

  • Denise Cabrera

    June 4, 2026 · Experience June 4, 2026

    Verified customer

    Reliable and efficient

    Rush is my main partner for fleet repair. Always consistent and the staff is genuinely professional.

  • Robert Manz

    May 24, 2026 · Experience May 24, 2026

    Verified customer

    Disappointing wait times for simple oil change

    I had a 9 AM appointment and didn't leave until 2 PM. Seems like they overbooked the entire shop that day.

  • David Caplan

    May 20, 2026 · Experience May 20, 2026

    Verified customer

    Terrible customer service on engine repair

    My truck sat for two weeks and nothing was done. No updates provided. I had to pull it out of there.

  • Megan Cortes

    February 2, 2026 · Experience February 2, 2026

    Verified customer

    Good shop for engine diagnostics

    Service is solid. James knows the Cummins engines better than anyone around. Just wish it were easier to book online.

  • Michael Pinero

    January 5, 2026 · Experience January 5, 2026

    Verified customer

    Average service experience this time

    The work was completed eventually but communication was spotty. Had to call three times to get a status update.

  • Deborah Gannon

    November 20, 2025 · Experience November 20, 2025

    Verified customer

    Reliable parts for our logistics company

    We source all our maintenance parts from Rush. The staff is knowledgeable and the lead times are very competitive.

  • CHARLES BUTLER

    September 19, 2025 · Experience September 19, 2025

    Verified customer

    Top tier heavy truck dealer

    From purchasing to the service department, everything is handled with expertise. Very happy with the support here.

  • Christine Waverly

    September 10, 2025 · Experience September 10, 2025

    Verified customer

    Fantastic experience with repairs

    Dave went above and beyond to source a hard-to-find part for our older model truck. Really appreciate the effort.

  • Debra Whisanant

    September 8, 2025 · Experience September 8, 2025

    Verified customer

    Efficient truck repair and diagnostics

    They got our semi back on the road in record time. Excellent communication from the service team throughout the repairs.

  • Gregory Sandoval

    August 13, 2025 · Experience August 13, 2025

    Verified customer

    The go-to for fleet maintenance

    Always professional and quick. My fleet stays productive thanks to the team at Rush Truck Centers.

  • Driver

    May 22, 2025 · Experience May 22, 2025

    Verified customer

    Great parts desk support

    Dave always knows exactly what part I'm looking for before I even finish explaining. Keeps my truck running smoothly.

  • Angela Lee

    April 18, 2025 · Experience April 18, 2025

    Verified customer

    Solid work but pricey parts

    Quality of work is top tier, which is what I expect. Only wish the OEM parts were a little easier on the wallet.

  • Kimberly Tran

    April 14, 2025 · Experience April 14, 2025

    Verified customer

    Professional staff always helpful

    Needed an urgent part for a breakdown. They had it in stock and held it for me until I arrived. Huge help.

  • Diane Bodiford

    April 4, 2025 · Experience April 4, 2025

    Verified customer

    Expert technicians and fast turnaround

    Dave and the guys in the shop are lifesavers. They troubleshot an electrical fault that two other shops couldn't figure out.

  • Timothy Joley

    December 30, 2024 · Experience December 30, 2024

    Verified customer

    Overcharged for simple repair

    My invoice was significantly higher than the estimate provided. They added charges without even telling me beforehand.

  • Nancy Kowalski

    December 16, 2024 · Experience December 16, 2024

    Verified customer

    Best heavy duty truck service

    Dave in parts always finds exactly what I need for my fleet. Never had an issue with availability or shipping speed.

  • Jack Doan

    November 11, 2024 · Experience November 11, 2024

    Verified customer

    Professionalism at its finest

    Really happy with the service on our new tractor units. James is a top notch tech who really knows his engine diagnostics.