Terrible customer service on engine repair
Review of Rush Truck Centers – Lake City by David Caplan · May 20, 2026
1/5
My truck sat for two weeks and nothing was done. No updates provided. I had to pull it out of there.
More reviews of Rush Truck Centers – Lake City
- Verified customer
Jered Hess
June 23, 2026 · Experience June 23, 2026
Lost my appointment and wasted time
Showed up for a scheduled drop-off and they had no record of it. Very unprofessional and zero accountability.
- Verified customer
Kris Tyler
June 8, 2026 · Experience June 8, 2026
Excellent service department
Brought in my truck for a major engine rebuild. James handled the logistics perfectly and kept us updated weekly.
- Verified customer
Denise Cabrera
June 4, 2026 · Experience June 4, 2026
Reliable and efficient
Rush is my main partner for fleet repair. Always consistent and the staff is genuinely professional.
- Verified customer
Robert Manz
May 24, 2026 · Experience May 24, 2026
Disappointing wait times for simple oil change
I had a 9 AM appointment and didn't leave until 2 PM. Seems like they overbooked the entire shop that day.