Samsung Experience Store

4.2Great · 9 reviews · 9 verifiedUnclaimed

9 reviews

  • Dave Barry

    July 22, 2026 · Experience July 22, 2026

    Verified customer

    Decent store busy weekend

    Hard to get help on a Saturday. Store has cool stuff but the staff seemed overwhelmed by the crowd. Products are great though.

  • Laura Pittman

    February 22, 2026 · Experience February 22, 2026

    Verified customer

    Excellent product demo

    Loved testing the new tablets. Mike showed me all the features and helped me trade in my old device for a good credit.

  • Cindy Munley

    September 19, 2025 · Experience September 19, 2025

    Verified customer

    Professional and helpful

    My phone screen was cracked and they fixed it under warranty without any drama. So glad I came to the official store instead of a mall kiosk.

  • Nancy J. Walker

    September 8, 2025 · Experience September 8, 2025

    Verified customer

    Great store layout and help

    The store is very clean and bright. Staff helped me compare the new phones quickly. Would have been 5 stars if checkout was faster.

  • Louis Monacello

    August 6, 2025 · Experience August 6, 2025

    Verified customer

    Terrible customer service on return

    Bought a monitor that was defective. Trying to exchange it was a nightmare with the staff arguing over policies. Won't buy hardware here.

  • Daniel Lovett

    August 2, 2025 · Experience August 2, 2025

    Verified customer

    Fantastic experience today

    Came in looking for home audio gear. Staff was extremely knowledgeable and didn't pressure me into buying the most expensive option. Love the new setup.

  • Jerry Sampson

    February 28, 2025 · Experience February 28, 2025

    Verified customer

    Super easy trade-in process

    Traded in my phone and walked out with a new one in thirty minutes. Very efficient process and the staff was super friendly.

  • Andrew Castillo

    February 25, 2025 · Experience February 25, 2025

    Verified customer

    Top tier electronics shop

    Love the atmosphere here. You can actually try the devices before you buy. Staff is clearly well trained on all the latest tech specs.

  • Rodney Rubright

    September 25, 2024 · Experience September 25, 2024

    Verified customer

    Helpful staff and good stock

    Found the specific charging cables I needed. The store has everything displayed nicely. Parking in Garden City can be a pain though.