Decent car but follow up is slow
Review of San Mateo by Ed Raus · September 8, 2025
3/5
The buying process was fine, but getting the registration paperwork sent to my home took forever. Called three times before someone finally processed it.
More reviews of San Mateo
- Verified customer
Janet Ocampo
August 9, 2026 · Experience August 9, 2026
Smooth car buying process from start
Justen made the whole experience at San Mateo so easy. Traded in my old sedan for a newer model with great financing terms. Very happy with my purchase.
- Verified customer
Edward Nakamura
June 17, 2026 · Experience June 17, 2026
Excellent service and great selection
Michael was so patient with me while I test drove three different models. Never felt rushed. The trade-in offer was fair and reasonable for my older SUV.
- Verified customer
Henry Coates
May 20, 2026 · Experience May 20, 2026
Professional and transparent sales team
I really appreciated the no-haggle approach here. The price on the sticker was the price I paid. Very refreshing compared to other places in Florida.
- Verified customer
Charlie Roessler
March 8, 2026 · Experience March 8, 2026
Fantastic customer service experience
The entire team here makes you feel like family. From the initial walk-through to the final delivery of my truck, everything was perfect. Very clean facility too.