Schumacher Buick GMC of West Palm Beach

2.9Poor · 10 reviews · 10 verifiedUnclaimed

10 reviews

  • Diane Oyelaran

    October 14, 2025 · Experience October 14, 2025

    Verified customer

    Average service but long wait times

    The mechanics did a decent job on my Buick Enclave, but the service department takes forever. Dropped it off at 8am and it wasn't ready until 5pm.

  • Debra Leone

    October 3, 2025 · Experience October 3, 2025

    Verified customer

    Finance manager was very rude

    After we agreed on a price, the finance guy tried to pressure me into a high interest rate. When I refused, he became very short with me.

  • Eric Donovan

    September 21, 2025 · Experience September 21, 2025

    Verified customer

    Unresponsive finance department at this dealer

    Went in to trade in my Yukon. They lowballed the trade value, then kept me waiting for three hours just to talk to financing. Very disorganized.

  • Gary James

    August 21, 2025 · Experience August 21, 2025

    Verified customer

    Best car buying experience ever

    Kevin made the process seamless. Got a great deal on my new GMC Sierra and financing was handled in under an hour. Highly recommend this team.

  • Ronald Guerrero

    July 23, 2025 · Experience July 23, 2025

    Verified customer

    Great GMC service department

    Dropped off my truck for routine maintenance. The team got me in and out within an hour. They are always professional and know their stuff.

  • Kevin Robinson

    July 12, 2025 · Experience July 12, 2025

    Verified customer

    Staff was way too pushy

    The sales team hovered around us the entire time. It made looking at the trucks really uncomfortable. We left without buying anything.

  • Karen Whitfield

    February 14, 2025 · Experience February 14, 2025

    Verified customer

    Service dept is lacking communication

    I had to call three times to find out if my part was in. No one ever called me back. They need better coordination.

  • Justin Lawson

    January 22, 2025 · Experience January 22, 2025

    Verified customer

    Disappointed by the repair quality

    Took my Acadia in for a recurring rattle. They said they fixed it, but it was back the next day. A waste of time and money.

  • Rebecca Shaw

    December 14, 2024 · Experience December 14, 2024

    Verified customer

    Awful experience with hidden fees

    Sales guy pushed a bunch of add-ons I didn't ask for. When I pointed it out, he was rude and dismissive. Avoid this place if you can.

  • Jered Hess

    November 25, 2024 · Experience November 25, 2024

    Verified customer

    Super helpful staff and easy process

    Justin was fantastic helping me navigate the inventory. Found the perfect SUV and the trade-in offer was fair. Truly a stress-free afternoon.