Poor communication regarding parts
Review of Service & Parts at Bill Cramer Auto by Samuel Grauer · August 9, 2026
2/5
They ordered a part for my car but didn't notify me when it arrived. I had to call twice just to get a status update.
More reviews of Service & Parts at Bill Cramer Auto
- Verified customer
Stan Kurpiel
May 11, 2026 · Experience May 11, 2026
Excellent service department
Brought my truck in for routine maintenance and they were quick, professional, and kept me updated throughout the process. Highly recommend.
- Verified customer
Mark Sullivan
February 23, 2026 · Experience February 23, 2026
Good work, just expensive
The repairs are always high quality, but you definitely pay a premium here compared to other local independent shops.
- Verified customer
Barbara Lemons
September 17, 2025 · Experience September 17, 2025
Super helpful staff
The team helped me find the exact part I needed for my older car. Saved me a ton of money by doing the repair myself.
- Verified customer
Christine Rowland
March 29, 2025 · Experience March 29, 2025
Great parts department
They always have what I need in stock. The staff is knowledgeable and can help identify the exact part for my specific car model.