Service & Parts at Bill Cramer Auto

4.1Great · 9 reviews · 9 verifiedUnclaimed

9 reviews

  • Samuel Grauer

    August 9, 2026 · Experience August 9, 2026

    Verified customer

    Poor communication regarding parts

    They ordered a part for my car but didn't notify me when it arrived. I had to call twice just to get a status update.

  • Stan Kurpiel

    May 11, 2026 · Experience May 11, 2026

    Verified customer

    Excellent service department

    Brought my truck in for routine maintenance and they were quick, professional, and kept me updated throughout the process. Highly recommend.

  • Mark Sullivan

    February 23, 2026 · Experience February 23, 2026

    Verified customer

    Good work, just expensive

    The repairs are always high quality, but you definitely pay a premium here compared to other local independent shops.

  • Barbara Lemons

    September 17, 2025 · Experience September 17, 2025

    Verified customer

    Super helpful staff

    The team helped me find the exact part I needed for my older car. Saved me a ton of money by doing the repair myself.

  • Christine Rowland

    March 29, 2025 · Experience March 29, 2025

    Verified customer

    Great parts department

    They always have what I need in stock. The staff is knowledgeable and can help identify the exact part for my specific car model.

  • Tim Edwards

    February 3, 2025 · Experience February 3, 2025

    Verified customer

    Terrible service and rude staff

    My car sat for a week before they even looked at it. When I asked about it, the service advisor was completely dismissive.

  • Chris Shipe

    January 24, 2025 · Experience January 24, 2025

    Verified customer

    Quick turnaround on repairs

    Brought in my SUV for a transmission issue and it was back on the road in two days. The team kept me informed the whole time.

  • Michael Pinero

    January 7, 2025 · Experience January 7, 2025

    Verified customer

    Top tier customer service

    Every time I go in for an oil change or service, I'm treated like a priority. It's rare to find such consistent and quality care.

  • Gary James

    December 17, 2024 · Experience December 17, 2024

    Verified customer

    Reliable and honest mechanics

    They always show me the old parts they replaced and explain why they were needed. Very honest shop that I trust with all my vehicles.