Support is hard to reach
Review of SS&Si Dealer Network by Sandra Seibel · February 9, 2025
2/5
When the system goes down, it is nearly impossible to get a human on the phone. Spent three hours on hold yesterday. Not happy with the customer care.
More reviews of SS&Si Dealer Network
- Verified customer
Liz Bobbie
July 6, 2026 · Experience July 6, 2026
Fantastic service for my warehouse
They installed a full CCTV and alarm setup for my shop. It works exactly like they promised. Really professional team and they kept the site tidy during install.
- Verified customer
Diane Oyelaran
May 28, 2026 · Experience May 28, 2026
Excellent customer support
Had a minor issue with a sensor and they sent someone out the next morning. Fixed it for free and made sure everything else was calibrated correctly. Great service.
- Verified customer
Janet Ocampo
April 11, 2026 · Experience April 11, 2026
Peace of mind is priceless
Very happy with the security setup. The alarms are loud and the sensors are sensitive enough without being annoying. Customer support is very responsive if you need them.
- Verified customer
Josephq Knick
March 23, 2026 · Experience March 23, 2026
Too many false alarms
The system keeps triggering false alerts at night. Very annoying. Had them look at it twice now and it still keeps happening. Ready to cancel my service.