James Tooley
June 22, 2026 · Experience June 22, 2026
Best Cadillac experience in Ocala
Sarah in sales went above and beyond to find the color combination I wanted. Great financing options too, very flexible.
10 reviews
- Verified customer
- Verified customer
The Outlaw Olive
April 18, 2026 · Experience April 18, 2026
Always a pleasure coming here
The staff at Sullivan is simply unmatched. Whether it is buying a car or getting routine maintenance, they are always accommodating and efficient.
- Verified customer
MIAMI FOOT CENTER
March 6, 2026 · Experience March 6, 2026
Great car but paperwork was slow
The vehicle is perfect, but I felt like I waited in the lobby for ages during the final signing. Otherwise, everyone was very polite and helpful.
- Verified customer
Justin Lawson
December 21, 2025 · Experience December 21, 2025
Good experience buying my Cadillac
Sarah was great and walked me through all the financing options. The car is top-notch, though I wish the detailing team had spent a bit more time on the interior finish.
- Verified customer
Melissa Smith
October 10, 2025 · Experience October 10, 2025
Avoid the service center
They misdiagnosed my engine light twice. I paid for a part that wasn't even broken and still have the same issue. Save your time and money and go elsewhere.
- Verified customer
Matthew Cruz
September 5, 2025 · Experience September 5, 2025
Beautiful showroom and helpful team
Worked with Sarah on a new Escalade. She was incredibly knowledgeable about all the tech features and made the financing portion effortless. Loving the new ride.
- Verified customer
Frank Abbondandolo
July 11, 2025 · Experience July 11, 2025
Nice dealership with great cars
Had a minor issue with the sunroof on my used purchase, but they fixed it under warranty without any argument. I appreciate the integrity here.
- Verified customer
Christopher Geist
May 25, 2025 · Experience May 25, 2025
Service department needs work
My appointment for an oil change took over three hours. They didn't even wash the car like they usually do. Very disappointed in the drop in quality.
- Verified customer
Emily Campbell
April 14, 2025 · Experience April 14, 2025
Excellent service department
Brought my SUV in for a recall and part replacement. Marcus kept me updated throughout the day and had me back on the road by the afternoon.
- Verified customer
Chuck Burgess
April 3, 2025 · Experience April 3, 2025
Professionalism at its finest
Top-tier service from the moment I walked in. They handled my trade-in valuation professionally and gave me a fair offer without a struggle.