Service department needs work
Review of Sullivan Cadillac by Christopher Geist · May 25, 2025
2/5
My appointment for an oil change took over three hours. They didn't even wash the car like they usually do. Very disappointed in the drop in quality.
More reviews of Sullivan Cadillac
- Verified customer
James Tooley
June 22, 2026 · Experience June 22, 2026
Best Cadillac experience in Ocala
Sarah in sales went above and beyond to find the color combination I wanted. Great financing options too, very flexible.
- Verified customer
The Outlaw Olive
April 18, 2026 · Experience April 18, 2026
Always a pleasure coming here
The staff at Sullivan is simply unmatched. Whether it is buying a car or getting routine maintenance, they are always accommodating and efficient.
- Verified customer
MIAMI FOOT CENTER
March 6, 2026 · Experience March 6, 2026
Great car but paperwork was slow
The vehicle is perfect, but I felt like I waited in the lobby for ages during the final signing. Otherwise, everyone was very polite and helpful.
- Verified customer
Justin Lawson
December 21, 2025 · Experience December 21, 2025
Good experience buying my Cadillac
Sarah was great and walked me through all the financing options. The car is top-notch, though I wish the detailing team had spent a bit more time on the interior finish.