VA Cycling
July 17, 2026 · Experience July 17, 2026
Lost my order twice
Very frustrated with the lack of organization here. They lost my order details and it cost my crew two days of work.
Thompson Tractor Company - Pensacola
4.1Great · 16 reviews · 16 verifiedClaimed profile
16 reviews
- Verified customer
- Verified customer
Alexander Reyna
April 30, 2026 · Experience April 30, 2026
Horrible customer service
Waited forever to talk to someone about a new order. Nobody seemed to know what was going on. Avoid if you want respect.
- Verified customer
Peter Vance
April 26, 2026 · Experience April 26, 2026
Top notch support
Thanks for getting our fleet back up and running. Great communication and quick turnaround on all our parts orders.
- Verified customer
Eleanor Apuzzo
January 12, 2026 · Experience January 12, 2026
Good machines but pricey parts
The equipment is top of the line, which is why we use them. Parts are a bit expensive but you get what you pay for.
- Verified customer
Ashley Vaughn
January 7, 2026 · Experience January 7, 2026
Professional and efficient
Highly recommend Thompson Tractor for construction needs. They really care about getting your machines back up and running fast.
- Verified customer
Linda Carter
January 7, 2026 · Experience January 7, 2026
Best parts department around
If they don't have it, they can get it. Super easy to work with and always very knowledgeable about the inventory.
- Verified customer
Pamela Knight
September 10, 2025 · Experience September 10, 2025
Excellent service and support
The team at Thompson really helped us out when our loader went down. Great technical support and quick turnaround on parts.
- Verified customer
Laura Daniel
August 16, 2025 · Experience August 16, 2025
Knowledgeable staff
Whenever we need advice on a new machine, these guys are the experts. They don't just sell, they really understand the field.
- Verified customer
Samuel Grauer
July 18, 2025 · Experience July 18, 2025
Quality equipment, great team
Everything I've bought from Thompson has been high quality. Their staff knows the specs inside and out. Very happy customer.
- Verified customer
Debbie Boyette-Norris
June 3, 2025 · Experience June 3, 2025
Solid construction equipment dealer
They definitely know heavy equipment. We've bought several machines here and always get great maintenance support afterwards.
- Verified customer
Robert Dorr
May 19, 2025 · Experience May 19, 2025
Reliable dealership
Have had good luck here. Staff is always busy but they make sure to answer your questions thoroughly. Solid dealer.
- Verified customer
Teresa Lombardi
March 25, 2025 · Experience March 25, 2025
Always helpful with fleet parts
My company deals with them regularly. Always quick to get us what we need for our heavy equipment. Reliable guys.
- Verified customer
Connie Galietti
January 14, 2025 · Experience January 14, 2025
Great experience overall
Thompson is the best for heavy gear in Pensacola. Every time I visit, the team is helpful and efficient.
- Verified customer
Zachary Pruitt
January 1, 2025 · Experience January 1, 2025
Avoid this place
Not worth the headache. Rude staff and parts take forever to arrive even when they say it's in stock. Total waste.
- Verified customer
Melissa Kane
December 30, 2024 · Experience December 30, 2024
Solid machines
Reliable equipment and even better service. It's great to have a local place that really understands construction needs.
- Verified customer
Chris Heywang
December 23, 2024 · Experience December 23, 2024
Reliable heavy equipment support
Needed a specific part for my excavator and they had it in stock. Great service and the guys behind the counter know their stuff.