Horrible customer service
Review of Thompson Tractor Company - Pensacola by Alexander Reyna · April 30, 2026
1/5
Waited forever to talk to someone about a new order. Nobody seemed to know what was going on. Avoid if you want respect.
More reviews of Thompson Tractor Company - Pensacola
- Verified customer
VA Cycling
July 17, 2026 · Experience July 17, 2026
Lost my order twice
Very frustrated with the lack of organization here. They lost my order details and it cost my crew two days of work.
- Verified customer
Peter Vance
April 26, 2026 · Experience April 26, 2026
Top notch support
Thanks for getting our fleet back up and running. Great communication and quick turnaround on all our parts orders.
- Verified customer
Eleanor Apuzzo
January 12, 2026 · Experience January 12, 2026
Good machines but pricey parts
The equipment is top of the line, which is why we use them. Parts are a bit expensive but you get what you pay for.
- Verified customer
Ashley Vaughn
January 7, 2026 · Experience January 7, 2026
Professional and efficient
Highly recommend Thompson Tractor for construction needs. They really care about getting your machines back up and running fast.